PigeonlyWe provide you a simple, affordable way to stay in touch with your inmate from any phone, tablet, or computer.
Pigeonly (pigeonly.com) has 707 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Hellen H.
It's cool I thought my letter would be shipped out to them the same day but it was sent out the next day but over all love it
Response from PigeonlyApr 1, 2021
Glad you are enjoying our service, Pigeonly is committed to helping family members stay connected and provide all the resources we can to keep customers connected with their loved ones. We are pleased that you love the service and are delighted that you are a customer of Pigeonly.
jonathan P.
its a nice app the prices are reasonable. the only problem i have is i paid the money but it still wont let me talk to my loved one. its telling me my balance is $0.
Response from PigeonlyApr 1, 2021
Hi Jonathan, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. I sincerely apologize for the confusion, please give us a call at your earliest convenience at @1800-323-9895 to make things right for you as soon as possible! We really value your business with us.
Samantha L.
It's easy and a great sight
Response from PigeonlyApr 1, 2021
Hello Samantha! We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Carla G.
Pictures take too long to get there! Very disappointed with the service, website doesn't state it takes almost 2 weeks to arrive....he still hasn't recieved pictures, order was placed March 22nd!!!
Response from PigeonlyMar 31, 2021
Hi Carla, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. I sincerely apologize for the delay, please give us a call at your earliest convenience at @1800-323-9895 to make things right with you as soon as possible! We really value your business with us.
Noah Thomas G.
I am just now learning to use pigeonly but so far it's great
Response from PigeonlyMar 31, 2021
Thank you for the wonderful review and for taking the time to share your feedback with Pigeonly. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Please give us a call if you would like someone to walk you through our site @ 1800-323-9895 Mon-Fri. 6am-6pm PST.
December J.
It was quick and easy
Response from PigeonlyMar 31, 2021
That is music to our ears! Thank you so much for that kind review if you ever need any more assistance don't hesitate to contact us, our first priority is a great customer experience.
Corey D.
exceellent app
Response from PigeonlyMar 31, 2021
Hello Corey, Welcome to Pigeonly! We hope all is well and are so glad to hear we could make an excellent difference. Reviews like this make us proud of what we do, thanks for choosing Pigeonly.
Krystal K.
So far, Pigeonly.com seems amazing. Unsure at this point if inmate recieved photos, but that is to be known. Site was easy to navigate and services offered are amazingly comforting in these hard times.
Response from PigeonlyMar 31, 2021
We are here for you any time Krystal, keep in mind you also have access to five other services that are unlimited too! thanks for choosing Pigeonly to stay connected with your loved one.
