PicturesOnGold.comReviews of picturesongold.com

PicturesOnGold.com reviews

616 approved reviews, newest moderated first

Jill S.
Mar 29, 2023
Great service. But item was missing an attachment
Great service
Response from PicturesOnGold.comMar 30, 2023
Thank you for your kind review! Please be sure to call our friendly team to have the attachment sent right out to you.
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Jena M.
Mar 27, 2023
went smoothly
went smoothly
Response from PicturesOnGold.comMar 28, 2023
Thank you for your feedback it means a lot to us!
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Donna W.
Mar 27, 2023
Fast * Easy to use this site.
Fast * Easy to use this site.
Response from PicturesOnGold.comMar 28, 2023
Thank you so much for your kind review!
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Diane M.
Mar 23, 2023
Wonderful options and quick service!
We are very happy to know about your quick turn-around service, free shipping with a $75 order, and the many ways you can customize the medal we bought. We plan to come back to PicturesOnGold the next time we need one of your items.
Response from PicturesOnGold.comMar 23, 2023
Thank you so much for your amazing feedback it means so much to us!
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Anonymous
Mar 21, 2023
Terrible customer service
Terrible customer service. Bought an expensive 14k gold locket with necklace for my mother inlaws birthday of her deceased parents. Locket came damaged. Company refused to work with me about finding a solution. I would not suggest you order anything from them. I told them I would write a bad review about their service and they did not care. BUYERS BEBWARE!
Response from PicturesOnGold.comMar 21, 2023
We are so very sorry for your mother in laws loss of both her parents. We are a family owned business for over 25 years and would never want our customers upset or unhappy. We strive for our customers to have a 5 star experience with us. We absolutely would work with you in fixing any issues on your order received. Please call our team at 877-703-1143 to have any misunderstandings cleared up.
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Sandy N.
Mar 20, 2023
Will use again for gifts
Quick turnaround and excellent photo placement on object chosen
Response from PicturesOnGold.comMar 21, 2023
Thank you for your kind review it means a lot to us!
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Jim
Mar 20, 2023
It would help if we could format how…
It would help if we could format how the message was going to appear on the accompanying card. The present system ignores returns
Response from PicturesOnGold.comMar 21, 2023
Thank you for your order and review. Please call our team to go over a return or card on your order. We would love to help you. 877-703-1143.
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Colantuoni, E.
Mar 20, 2023
Very quick service and made exactly as…
Very quick service and made exactly as ordered
Response from PicturesOnGold.comMar 21, 2023
Thank you for your kind review it means a lot to us!
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