Gary M.
The service was great I ordered a clown…
The service was great I ordered a clown knife and it was there three days later thanks for your service 😌
Online Tropical Fish Store & Pet Shop serving the San Diego area. We specialize in Aquascaping, Flowerhorns, Arowana, Cichlids, Rare Plecos, Discus & many other rare & exotic Tropical Fishes from all around the world! We also carry a huge variety of f...
Pet Zone Tropical Fish (petzonesd.com) has 884 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Gary M.
The service was great I ordered a clown knife and it was there three days later thanks for your service 😌
Kaila K.
My overnight shipment was delayed by 2 days and I thought for sure everything was going to arrive dead and I would have to go through a big battle with FedEx, but to my absolute surprise almost all of my fish arrived alive and in good condition. The only ones that didn't make it were the Harlequin Rasboras and that was due to FedEx dropping the ball. Super impressed with the quality and care that my fish were packaged with. Would definitely order from them again.
Chris C.
All three assassin snails came in alive and healthy.
Myron F.
They shipped wrong plants without notifying me. Also they show the plants that I ordered as still being in stock. I may order one more time just to see what happens.
Response from Pet Zone Tropical FishApr 4, 2021
Hi, Myron! Please get in touch with us and let us know which plant(s) were incorrect and we're happy to make it right. =) 866-MY-FISHY Ex. 1
William E.
Order not filled.
Response from Pet Zone Tropical FishJan 14, 2022
Hi there! We appreciate your review and feedback. If you can get in touch with us via phone or email with your order info, our team is more happy to see what may have went wrong with the order. This business is our livelihood and we would never do anything that would risk our reputation or put other fellow hobbyists at odds with us hobbyists ourselves. Hobbyists for hobbyists, woot woot! We're here to help.
Charles A.
The fish shipped in a timely manner and arrived alive! The fish are very healthy and doing quite well in their new home.
Bae S.
DON'T ORDER FROM THEM!!!! I can not stress that enough! How are they still in business? I ordered a fish from them. Paid the price for the fish plus the shipping. It kept saying they were waiting for payment even tho the money was taken out of my account. I wrote customer service because I couldn't get threw on the phone. They took 4 almost 5 hours to respond. They tried to say I needed to pay another 50 dollars for shipping for a 12 dollar fish. The customer service representative was extremely rude. They literally tried to charge me well over 80 dollars for a 12 dollar fish. They will scam you and try to take your money. Go some place else!!
Response from Pet Zone Tropical FishJan 14, 2022
Hi there! We appreciate your review and feedback. If you can get in touch with us via phone or email with your order info, our team is more happy to see what may have went wrong with the order. This business is our livelihood and we would never do anything that would risk our reputation or put other fellow hobbyists at odds with us hobbyists ourselves. Hobbyists for hobbyists, woot woot! We're here to help.
Lisa W.
I still haven't recieved my order
Response from Pet Zone Tropical FishJan 14, 2022
Hi there! We appreciate your review and feedback. If you can get in touch with us via phone or email with your order info, our team is more happy to see what may have went wrong with the order. This business is our livelihood and we would never do anything that would risk our reputation or put other fellow hobbyists at odds with us hobbyists ourselves. Hobbyists for hobbyists, woot woot! We're here to help.