Pettable ESA Reviews | Read Customer Reviews of pettable.com

Pettable ESAReviews of pettable.com

4.76,350 reviews
Mental Health

Pettable ESA

About Pettable ESA

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. ‍ 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. ‍ 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.

Pettable ESA (pettable.com) has 6,350 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 78% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pettable ESA reviews

6,350 approved reviews, newest moderated first

Rosanna T.
Feb 9, 2026
ESA letter
I had been worrying about who to go with since my old company was not doing this anymore. I have 2 cats that bring me great comfort and calm and they go everywhere with me. When my ESA letter ran out I was in a panic about who to go with. After researching to find the most trusted, ( which happens to be pettable) I looked no further and set up an appointment. The doctor was great and I had my letter in no time. Everyone that I came into contact with was amazing. So if you are looking for a reputable company that will help you get your ESA letter for your animals (baby) look no further than pettable. Rosanna T
Response from Pettable ESAFeb 11, 2026
Hi Rosanna, Thank you so much for sharing your thoughtful experience. We truly understand how stressful it can feel when your ESA letter expires especially when your two cats bring you such comfort and calm. We’re so glad you chose Pettable after doing your research and that the process helped ease that panic. It’s wonderful to hear that your doctor was great and that you received your letter quickly. We’re also grateful for your kind words about our team knowing that everyone you interacted with made a positive impression means so much to us. Thank you for trusting Pettable with your ESA needs!
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Ari
Feb 9, 2026
Thank you to Kya Miller, LICSW, LCSW!
Kya Miller, LICSW, LCSW is absolutely wonderful. I struggle with depression and anxiety and she has helped me the last several years with the document process for my emotional support animals. She is professional, kind, prompt with her replies, and very efficient with helping me with the paperwork. I would absolutely recommend her! Thank you Kya!
Response from Pettable ESAFeb 11, 2026
Hi Ari, Thank you so much for your thoughtful review and for trusting Pettable over the years. We’re truly grateful you took the time to share your experience. It means so much to hear how Kya has supported you through the documentation process for your emotional support animals. Her professionalism, kindness, and responsiveness are qualities we’re very proud of, and we’re so glad she’s been able to provide you with consistent, compassionate care. Your recommendation truly means the world to us. Thank you for trusting Pettable with your ESA needs!
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Vicki M.
Feb 7, 2026
Trustworthy, Professional Doctors
Dr. Candace Murray is an excellent mental health professional. I trust her implicitly. She was able to determine that my long-standing anxiety issues (involving both the 911 terrorist attack and COVID employment shutdowns) had been resolved because of my pets and their comforting presence in my life.
Response from Pettable ESAFeb 11, 2026
Hi Vicki, Thank you so much for sharing your experience and for your kind words about Dr. Candace Murray. We truly appreciate you taking the time to leave such a thoughtful review. We’re so glad to hear that you felt supported and understood throughout your experience. It means a great deal to know that Dr. Murray was able to provide the professional guidance and care you needed, and that your pets have played such an important and comforting role in your journey. Thank you for trusting Pettable with your ESA needs!
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Julia
Feb 6, 2026
Easy to use
Very easy to get in touch with a therapist to discuss options and needs for an ESA animal. Kya Miller was great! Very personable and friendly.
Response from Pettable ESAFeb 11, 2026
Hi Julia, Thank you for sharing your experience! We’re so glad to hear that connecting with a therapist was easy and that Kya Miller made the process personable, friendly, and supportive. Ensuring our clients feel comfortable and heard is very important to us, and it’s wonderful to know you had such a positive experience. Thank you for trusting Pettable with your ESA needs!
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KIT C.
Feb 5, 2026
I NEVER heard of them and I was…
I NEVER heard of them and I was reviewing my bank statement and I found a 130 charge. I've contacted my bank to reverse the charges. STAY AWAY from a company that steals your money.
Response from Pettable ESAFeb 5, 2026
Hi KIT, We’re very concerned to hear about this situation and want to address it immediately. Pettable does not take unauthorized payments, and we take any report of unexpected charges very seriously. Please reach out to us as soon as possible at [[email protected]](mailto:[email protected]) or (855) 920-0323 so we can review your account, verify the charge, and help resolve this matter promptly. We want to make sure everything is clarified and any issues are corrected.
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Andrea
Feb 5, 2026
Easy, seamless, fast!
Easy, seamless, and fast!
Response from Pettable ESAFeb 5, 2026
Hi Andrea, Thank you for sharing your feedback! We’re thrilled to hear that your experience was easy, seamless, and fast that’s exactly what we strive to provide for every client. Thank you for trusting Pettable with your ESA needs!
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Maria Laura B.
Feb 4, 2026
Excellent Support from Kya Miller, LICSW, LCSW
Working with Kya Miller, LICSW, LCSW was a great experience. She was kind, professional, and very responsive, making the entire process easy and stress-free. I really appreciated her clear communication and support. Highly recommend!
Response from Pettable ESAFeb 4, 2026
Hi Maria Laura, Thank you so much for sharing your experience with us! We’re delighted to hear that working with Kya Miller, LICSW, LCSW was such a positive and reassuring experience for you. Her kindness, professionalism, and responsiveness truly reflect the level of care we strive to provide, and we’re glad her clear communication helped make the process feel easy and stress-free. Your recommendation means a great deal to us, and we really appreciate you taking the time to share this feedback. Thank you for trusting Pettable with your ESA needs!
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Elenita B S.
Feb 4, 2026
It was quick and simple process
It was quick and simple process.
Response from Pettable ESAFeb 4, 2026
Hi Elenita, Thank you for taking the time to share your feedback! We’re so glad to hear that the process was quick and simple for you that’s exactly what we aim for. Making things as easy and stress-free as possible is important to us, and it’s great to know we delivered that experience. We truly appreciate you choosing Pettable and sharing your thoughts. Thank you for trusting Pettable with your ESA needs!
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