Pettable ESA Reviews | Read Customer Reviews of pettable.com

Pettable ESAReviews of pettable.com

4.76,350 reviews
Mental Health

Pettable ESA

About Pettable ESA

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. ‍ 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. ‍ 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.

Pettable ESA (pettable.com) has 6,350 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 78% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pettable ESA reviews

6,350 approved reviews, newest moderated first

Katelyn W S.
Feb 22, 2026
very expensive but worth every cent!
very expensive but worth it because you only have to pay for it one time and then you don’t have to keep paying the pet rent and pet deposit. they were going to charge me a $500 pet deposit at the apartment and now that is gone thanks to pettable! lots of good perks ! they give you an amazon gift card and offer you access to a 24/7 vet line.
Response from Pettable ESAFeb 23, 2026
Hi Katelyn, Thank you so much for sharing your experience! We completely understand that cost is an important consideration, so we’re really glad to hear that the service ended up being worthwhile for you especially with avoiding the $500 pet deposit. That kind of peace of mind can make a big difference. We’re also happy that you found value in the added perks, like the Amazon gift card and access to the 24/7 vet line. We aim to make the overall experience as beneficial and supportive as possible. We truly appreciate you taking the time to leave your feedback. Thank you for trusting Pettable with your ESA needs!
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Jana S.
Feb 21, 2026
Easy process
Easy process, clear instructions, amazing provider!
Response from Pettable ESAFeb 23, 2026
Hi Jana, Thank you so much for your kind words! We’re thrilled to hear that you found the process easy, the instructions clear, and your provider amazing. That’s exactly the experience we strive to deliver. We truly appreciate you taking the time to share your feedback. Thank you for trusting Pettable with your ESA needs!
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Christina M.
Feb 21, 2026
Kya Miller, LICSW, LCSW
Kya Miller, LICSW, LCSW For someone who experiences a lot of anxiety, I had a very pleasant experience with Kya. She created a space where I felt genuinely heard and understood, and her calm, steady presence made it easy to open up. I appreciated the time she took with me & her support. Thank you so much for a wonderful experience!
Response from Pettable ESAFeb 23, 2026
Hi Christina, Thank you so much for sharing something so personal and meaningful. We’re truly grateful you took the time to leave this review. It means a lot to hear that Kya was able to create a space where you felt genuinely heard and understood. For anyone experiencing anxiety, feeling safe and supported during an evaluation is incredibly important, and we’re so glad her calm and steady presence helped you feel comfortable opening up. Your words beautifully reflect the kind of compassionate care we strive to provide. We’ll be sure to share your feedback with Kya it will mean so much to her. Thank you for trusting Pettable with your ESA needs!
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Ernest Carprew J.
Feb 21, 2026
Kya Miller, LICSW, LCSW
Professional, compassionate, and truly supportive. She made the ESA process simple and stress-free while making me feel heard and understood. Highly recommend!
Response from Pettable ESAFeb 23, 2026
Hi Ernest, Thank you so much for your kind words! We’re delighted to hear that your experience felt professional, compassionate, and truly supportive. Making the ESA process simple and stress-free while ensuring you feel heard and understood is exactly what we strive for. Thank you for trusting Pettable with your ESA needs!
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Raquel
Feb 19, 2026
Very quick and easy process
Everything was handled smoothly and addressed timely.
Response from Pettable ESAFeb 23, 2026
Hi Raquel, Thank you for your feedback! We’re so glad to hear that everything was handled smoothly and in a timely manner. Providing efficient and reliable service is very important to us, and we’re happy that was your experience. Thank you for trusting Pettable with your ESA needs!
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Mone' S.
Feb 19, 2026
My experience with Ms Kay
My experience with Ms. Kya Miller, LICSW, LCSW. Was and still continues to be phenomenal. She has shown great patience, knowledge, and extreme attention to every question or request I’ve had. I’ve never experienced a person like herself who takes the time in this position help people like myself live at peace with my dog. I highly recommend her.
Response from Pettable ESAFeb 23, 2026
Hi Mone, Thank you so much for your heartfelt and thoughtful review. It truly means a great deal to hear that your experience with Ms. Kya Miller, LICSW, LCSW has been and continues to be phenomenal. Her patience, knowledge, and careful attention to every question and request are qualities we deeply value, and we’re so glad you’ve felt genuinely supported throughout the process. Knowing that her care has helped you live more peacefully with your dog is exactly why we do what we do. We sincerely appreciate your recommendation and your trust. Thank you for trusting Pettable with your ESA needs!
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Shannon L.
Feb 19, 2026
Exceptional Customer Service
I had a wonderful experience using Pettable. More than anything, I REALLY appreciated how easy it was to contact customer support and even to cancel my monthly membership when I no longer needed it. I was expecting it to be a headache and instead it was SO easy. Very, VERY thankful for the service I received.
Response from Pettable ESAFeb 23, 2026
Hi Shannon, Thank you so much for sharing your experience! We’re truly glad to hear that you had a wonderful experience with Pettable. It especially means a lot to know that contacting customer support and even canceling your membership was simple and hassle-free. We believe services should be transparent and easy to manage, so your feedback really reassures us that we’re doing things the right way. We’re very grateful for your kind words and for the opportunity to have supported you. Thank you for trusting Pettable with your ESA needs!
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Megan R.
Feb 18, 2026
Bridget is great!
Bridget is great! I get my renewal call from Bridget the same time every year (4 years in a row now) and she’s concise and gets me my certification within a day or two. Thank you Pettable!
Response from Pettable ESAFeb 23, 2026
Hi Megan, Thank you so much for your continued trust over the past four years that truly means a lot to us. We’re so glad to hear that Bridget has consistently provided a smooth, reliable renewal experience and that you can count on her each year. Her efficiency and dedication to her clients are qualities we really value. We appreciate you taking the time to share your experience. Thank you for trusting Pettable with your ESA needs!
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