Fred
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Response from Pettable ESAMar 21, 2023
Hi Fred, we'd like to assist you better. Please reach us at [email protected] so we can help you resolve your concern. We'll be on the lookout for your message. Thank you!

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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6,350 approved reviews, newest moderated first
Fred
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Response from Pettable ESAMar 21, 2023
Hi Fred, we'd like to assist you better. Please reach us at [email protected] so we can help you resolve your concern. We'll be on the lookout for your message. Thank you!
Penny
My counselor was very friendly professional and efficient. Would highly recommend Pettable.
Kbjones
Stellar customer service. He was empathetic, courteous and very helpful.
LaTobia A.
Quick and easy process to get an ESA letter for both my dogs. I truly appreciate the professionalism and ease of everything.
Molly’s M.
Easy and quick turn around
A W.
What a wonderful company! Quality products, excellent customer, service, easy to use website, and fast delivery. I will definitely order again! Thank you SO much!
Amrita S.
No transparent and clear about the steps after esa approval.
Response from Pettable ESAMar 20, 2023
Hi Amrita, I'm sorry to hear about this. Usually, our therapists would direct you to the next steps towards presenting your ESA letter to your landlord. We are also here if you need further assistance on the workaround and can give you tips on how to deal with landlords. Kindly send us a message at [email protected] so we can assist you better. Thank you.
Middlebrook R.
therapist was helpful, informative, and caring