Pettable ESA Reviews | Read Customer Reviews of pettable.com

Pettable ESAReviews of pettable.com

4.76,350 reviews
Mental Health

Pettable ESA

About Pettable ESA

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. ‍ 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. ‍ 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.

Pettable ESA (pettable.com) has 6,350 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 78% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pettable ESA reviews

6,350 approved reviews, newest moderated first

Marlen A.
Jun 7, 2025
Amazing Experience
I am new to California and I was looking into getting my 2 cats registered as support animals due to my anxiety. I did a lot of research before landing on pettable, and I am so glad I did. I was paired with Aubrey Lemire who was very thorough and compassionate of my situation. The process was quick and my letter was accepted through petscreening. If you are considering working with this company please do it !
Response from Pettable ESAJun 10, 2025
Hi Marlen, Welcome to California, and thank you so much for sharing your experience! We’re so glad your research led you to Pettable and that we could support you in getting your two cats registered as emotional support animals. It’s wonderful to hear that Aubrey Lemire was compassionate and thorough in guiding you through the process. We’re also thrilled that your letter was accepted via PetScreening as peace of mind and validation are exactly what we aim to provide. Your feedback means a lot, especially to others who might be unsure or anxious about taking this step. We're honored to be a part of your journey. Thank you for choosing Pettable for your ESA needs!
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Naz H.
Jun 7, 2025
Solid experience
Solid experience. I got a new puppy, and wanted to get him an ESA letter immediately. I was able to talk to someone the very next day and I got the PDF shortly! My leasing office has no issues with it and accepted it right away. I’d definitely recommend.
Response from Pettable ESAJun 10, 2025
Hi Naz, Thank you so much for sharing your experience! We're so glad to hear that everything went smoothly with your new puppy’s ESA letter. It’s great to know we could be there for you and your pup right from the start. Congratulations on the new addition to your family, and thank you for your recommendation. It truly means a lot. Thank you for choosing Pettable for your ESA needs!
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Christina
Jun 7, 2025
It was an ease to work with them to get…
It was an ease to work with them to get my pet labled as an ESA! They are very nice people too
Response from Pettable ESAJun 10, 2025
Hi Christina, Thank you so much for your kind words! We're so glad to hear that the process felt easy and that our team made a positive impression on you. Making sure you feel supported, comfortable, and understood is what we aim for with every ESA journey, and we're happy we could help get your pet properly recognized as an emotional support animal. Thank you for trusting Pettable with your ESA needs!
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Karen M.
Jun 7, 2025
It was a super simple process and…
It was a super simple process and really budget-friendly!
Response from Pettable ESAJun 10, 2025
Hi Karen, Thank you for sharing your feedback! We’re so glad to hear that you found the process super simple and budget-friendly -- two things we work hard to deliver. Making emotional support accessible and stress-free is one of our top priorities, and it’s great to know we met your expectations. Thank you for choosing Pettable for your ESA needs!
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Melissa
Jun 7, 2025
Second year and still a great experience
It’s always such an easy process and I appreciate that I was able to connect again to my same therapist-having this service be painless and affordable has helped ease so many worries.
Response from Pettable ESAJun 10, 2025
Hi Melissa, Thank you so much for your thoughtful words! We’re truly happy to hear that the process continues to be easy for you and that you were able to reconnect with your same therapist. We know how important that consistency and trust can be, especially when it comes to something as personal as emotional support. Making our service painless and affordable is at the heart of what we do, and we're so grateful to know it has helped ease your worries. Thank you for trusting Pettable with your ESA needs. We're always here for you!
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Kaycee G.
Jun 6, 2025
Great company
The pettable team made it very easy to talk to and the process was very smooth and everyone was helpful
Response from Pettable ESAJun 10, 2025
Hi Kaycee, Thank you so much for your kind words! We're so glad to hear that your experience with the Pettable team was smooth and supportive. Making the ESA process easy and stress-free is exactly what we aim for, and it’s great to know our team was helpful every step of the way. Thank you for choosing Pettable and trusting us with your ESA needs!
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Trish S.
Jun 6, 2025
Impressive Service
I was impressed with the ease of the process. My appointment with the specialist was timely and comfortable. Even without requesting expedited service, my ESA letter was provided quickly and my landlord accepted it without question.
Response from Pettable ESAJun 10, 2025
Hi Trish, Thank you so much for sharing your experience! We're so glad to hear that the process was easy, your appointment went smoothly, and that your ESA letter was delivered promptly even without expedited service. It's wonderful that your landlord accepted the letter without any issues; that's exactly the outcome we strive for. Thank you for choosing Pettable and trusting us with your ESA needs!
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Ciara
Jun 6, 2025
Great experience
Great experience
Response from Pettable ESAJun 6, 2025
Thanks, Ciara! We're so glad you had a great experience. 😊 If you ever need anything else, we're here for you!
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