Tom C.
My worst service experience
I placed an order for an Anniversary arrangement to be delivered on Tuesday November 15th Later that day they called to tell me they did not receive their floral shipment from the supplier. Could they deliver the following day. I was not happy but agreed The next day they called me and said they did not have the vase I ordered would I be ok with a substitute I agreed again later that same day they called and said they did not receive the flowers I ordered could replace it with Florists choice of flowers I said fine long as it is nice They called me again morning explaining they did not deliver again because they did not get order from supplier. Asking again to deliver on the third day in a row. I asked why should I believe you will be receiving your order today I was assured it would be good. I just received a text saying that could not deliver and refunded my money. I called and what a waste of time I asked to speak to a manager and I was told they will tell you the same thing but we will refund your money. How kind you will give me my money back for the service you promised to deliver for three days in a row. Honestly I will never use them and don't believe anyone else should. One of the worst service experiences I have had.


