patriciaspetals.comReviews of patriciaspetals.com

You should never order from Patricia's Petals. I ordered on a Friday. They were suppose to deliver on a Saturday. They said they could not because of supply, but it would go out on Monday. I asked to call or email me to let me know the delivery was made. They never called. I called them again and was rerouted several times and finally emailed their supposedly customer service. Someone called and told me they would check on it and call me back. Never happened. I sent an email and left a message to cancel the $80 order. I then ordered from a local florist by finding out from the church with an experience of using. Paid another $80 for the order. I put my Discover card on freeze so the other company could not charge me. It went through a week later with still no contact or communication from Patricia's Petals. I called them again only to be put on hold several times while they were checking on it taking another 30 minutes or more. They finally told me it was delivered on Saturday. I will have to check with our Aunt to make sure, but I hate to call her after her husband died and ask. Anyway, it was an awful experience. Be sure and check online reviews. They have many bad ones.

Horrible service is a fraud Never again! Very different type of flowers than the examples they have in the website. And expensive for a plant that the place instead “ Highly NOT recommend it!

I’d give this “company” zero stars if I could. Complete SCAM. Website is beautiful but COMPLETELY misleading. It is not local. It is not a family owned business. It is total BS…an online agency that charges high prices, then fishes out the order to local florists. The result? Arrangements that are a complete MESS and worth 1/4 of the price, at best. Should’ve done my research before using. I look forward to slamming this business wherever possible to warn other potential customers.

DO NOT ORDER FROM THIS COMPANY. IT IS A SCAM. I ordered flowers, they CONFIRMED the delivery and the flowers were never sent or received. They refused to refund my money. It is a SCAM!

I also thought they were local in Atlanta and they lied about that when I asked them. They sent a completely different thrown together arrangement. Different flowers, different colors. When I complained they said they had the right to substitution. When I asked to speak to a manager they said they would call me back and never did. This is a bait and switch dishonest company

I ordered a peace lily to be sent to a friend on the anniversary of her little son's tragic death. I ordered from "Patricia's Petals" because they were listed as "#1 Florist in [my nearest town]." If I had known that they aren't even located here, I never would have ordered from them. What was delivered to my friend was not a peace lily, hideously ugly, non-flowering and unidentifiable. (I wish this review allowed space for pictures.) When I complained, I was told that it met their requirements for substitution and refused to tell me what it was. I had intended to order locally, and I assumed that with a sympathy plant some care would be shown to send something appropriate. I also assumed that in the case of a problem an effort would be made to make things right. What I got was a florist company who lied about where they were located, couldn't care less about my friend, and had no concern about providing good customer service. DO NOT ORDER FROM THIS COMPANY.