ownkoti.comReviews of ownkoti.com

What they claim on their website and what you receive are 2 different things. I ordered a king size and it’s not that big. The “quilt” is basically an embroidered bedsheet. My order had a huge 3-4 inch snag, I looked at their website for their exchange policy, it appeared to be a fairly standard exchange policy. When I contacted customer service for an exchange, they offered me a $5 refund and 15% off my next order! Not exactly in line with their posted policy. Horrible product, terrible company.

The bedspread I ordered was exactly what I wanted! It is great quality, perfect weight and exactly as pictured.

I received my new lovely ginko bedspread in a timely manner. It is lovely, great colors and perfect size for my queen bed. Easy to care for. Perfect summer covering for my bed this summer.

Returns are impossible. Company with expect you pay to ship to China and is not transparent about this on their website.

Item didn’t fit as shown in picture on full bed. I’ve had numerous problems just trying to get the quilt. Only offers 8% back on dissatisfied product. You will be disappointed. CS wrote back - still insisted this was my fault and upped the offering to 10 back - no return because these come from China with no way to return. The response in no way changes my rating.

AVOID AVOID. Ownkoti products looks good before use but wait until you start using them. I can provide a photo of the quilt I bought after 7 days use. I have bought 2 other items as gifts but I have not received an answers to “where is my items” yet. Ost of items $163 Another item was faulty. They tell me it is a computer error resulting in the wrong coulures . They offered me me £8 compensation (cost of the item $143) They said I can return the item knowing very well this would be very expensive. The post office estimate is @£90. I am currently searching how to report these scammers widely. I have wrote a complaint to The National Center for Complaints of Foreign-invested Enterprises to report this company. Wish me luck

L'article que j'ai reçu correspond tout à fait à mes attentes. Il s'agit d'une couverture réversible en Coton à Motif de Feuilles de Ginkgo - Gris Bleuâtre et Orange. Il fait office de protecteur de canapé et s'avère être du plus bel effet.

I'm UK based and always a little dubious about ordering stuff from another continent! We loved the design of the bed covering and so thought we'd risk it. Ordering was easy and delivery prompt (a week or so). Quality is very good, design just as expected and sizing accurate. We'll be getting another now.