ownkoti.comOwnKoti is an online shop for household products. All of the products are reusable, bio-reducible, sustainable, and made of recycled materials.
ownkoti.com (ownkoti.com) has 640 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Alain T.
Excellent customer service. I inadvertently ordered the wrong size garment and it was replaced promptly. Communications were clear and exchanges very courteous.
Response from ownkoti.comFeb 17, 2026
Dear customer, Thank you so much for your support! It’s our great pleasure to serve you! Wish you a great day!
Consumer
This is fraud. They show a blanket that looks like good quality. I pay 99 usd for a peace in synthetics that cost like 6 usd.
Response from ownkoti.comFeb 12, 2026
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
carole J.
I really can’t fault this company! The customer service is excellent My pyjamas are the most gorgeous I’ve ever owned, they are so pretty, well made and feel gorgeous too .. will definitely be back for more thankyou so much for a lovely experience xx
Response from ownkoti.comFeb 12, 2026
Dear customer, Thank you so much for your support! It’s our great pleasure to serve you! Wish you a great day!
Susan A.
These people are super. Quality of products is great!! I keep going back! if i get wrong size they fix it quickly and generously. When order placed, it takes a while to receive it. Worth the wait! Go for it!
Response from ownkoti.comFeb 11, 2026
Dear customer, Thank you so much for your support! It’s our great pleasure to serve you! Wish you a great day!
Christine B.
Two points stand out in my wonderful experience buying my pajamas set. First, the quality and feel of the pjs is great! Second, choosing a size when shopping online can be tricky and the customer service I had when I need to exchange sizes was excellent! Highly recommend!
Response from ownkoti.comFeb 11, 2026
Dear customer, Thank you so much for your support! It’s our great pleasure to serve you! Wish you a great day!
Harriet
I was very impressed with the pictures of the cotton quilt. I was looking for something lightweight and attractive. The comforter was a long time arriving, but I was able to track the shipping progress so I think the company has improved their communication to customers. The quilt is quite beautiful.
Response from ownkoti.comFeb 11, 2026
Dear customer, Thank you so much for your support! It’s our great pleasure to serve you! Wish you a great day!
Laura K.
I am out about $100 because my order was never delivered. Ownkoti refuses to asknowledge that I did not receive it or refund my money
Response from ownkoti.comFeb 10, 2026
Dear Customer, sorry to hear that you have not received the package. However, it has been delivered to your address. Did you contact the courier to get more information about the package? Please don't worry, our team has contacted you regarding the issue and we are willing to help you resolve it. Please check your inbox or spam folder. Thanks for your understanding.
Linda G.
Itchy & Fit is awful , . Arrived over 1 month late . you cannot get a refund as postage is all the way self pay to china - from uk is most of the cost .
Response from ownkoti.comFeb 9, 2026
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
