OutdoorMasterOutdoorMaster® believes that all of us deserve the opportunity to enjoy the joyful experience of participating in outdoor sports. As we were unhappy with the general situation of good outdoor gears costing way too much money, we now have our brand to bring cutting-edge technologies to mid-priced products.What's more, we had become, in 2021, one of the Official Supplier to the U.S. Ski Team named by The U.S. Ski and Snowboard Association (USSSA)
OutdoorMaster (outdoormaster.com) has 351 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Outdoor & Winter Sports · Los Angeles, California
Excellent
Outdoor & Winter Sports · Bakersfield, California
Excellent
Outdoor & Winter Sports · City Of Industry, California
Excellent
Outdoor & Winter Sports · Torrance, California
Excellent
351 approved reviews, newest moderated first
Zahra
Great pump for our SUP, so quick and easy to use. Very pleased that we bought the Shark 3.
Response from OutdoorMasterAug 6, 2026
Thank you so much for your kind review! We’re delighted to hear that you’re enjoying your Shark 3 pump. We appreciate your support and hope it continues to make your SUP adventures easier and more enjoyable!
Brad A.
Couldn’t be happier. I had an issue with the Shark 3. They resolved it almost immediately and 100% to my satisfaction. Love the pump but I love their customer service even better!
Response from OutdoorMasterJul 29, 2026
Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with your Shark 3 and our customer service. Your support and kind words mean a lot to our team. We hope you enjoy using your pump, and we’re always here if you need any assistance.
KRISTINE N.
Excellent service, would order again.
Response from OutdoorMasterJul 29, 2026
Thanks for the great feedback! We’re glad you had a positive experience with us. Your satisfaction means a lot!
Russ B.
The exchange experience was okay (given a questionable return request procedure), but the follow-through was exemplary with a pleasant, prompt and speedy size exchange of a great product.
Response from OutdoorMasterJul 29, 2026
Thank you so much for your kind review! We’re glad to hear that you’re happy with the exchange experience and the product. We truly appreciate your support and hope you continue to enjoy your purchase!
Benjamin N.
I really like the service and product with outdoor master. A few years back I bought a shark2 electric pump and had been great with pumping my paddle board. A few weeks ago I emailed them for help as the charging wasn’t charging properly and they respond back so fast and replaced my electric pump with a new one. Would definitely continue to use their products as the after service is amazing. Highly recommended. Benjamin ng
Response from OutdoorMasterJul 29, 2026
Thank you so much for your kind words and support! We’re thrilled to hear that you’re happy with our products and service. We truly appreciate your trust in OutdoorMaster and hope you continue to enjoy your Shark 2 pump for many more adventures!
Rob C.
I purchased the Shark 2S and several months later it had some issues. After talking with customer service they determined it was unrepairable and they replaced the unit with a quickness!! Great customer service and happy with their product!!!
Response from OutdoorMasterJul 29, 2026
Thank you so much for your kind review! We’re glad to hear that our team was able to assist you quickly and that you’re happy with your Shark 2S. We truly appreciate your support and hope you enjoy using your pump!
Clare
Responsive and helpful customer service. They immediately organised an exchange for me when the SUP pump that I ordered was bigger than expected. Would recommend. Quick delivery.
Response from OutdoorMasterJul 29, 2026
Thank you so much for your kind review and support! We’re glad we could help arrange the exchange and that you had a positive experience with our service. We truly appreciate your recommendation and hope you enjoy your SUP pump!
sarah W.
I contacted the customer service as I had a problem with my pump within its warranty. It was dealt with immediately and a replacement pump was sent out very quickly- no hassles no fuss, just excellent customer service. All emails were answered quickly and efficiently. Thank you for making this easy and I absolutely love my pump too!
Response from OutdoorMasterJul 29, 2026
Thank you so much for your kind words and for sharing your experience! We’re delighted to hear that you’re happy with our service and your pump. Your support means a lot to us, and we truly appreciate your trust. Enjoy your pump, and we’re always here if you need any assistance!