One Kings LaneReviews of onekingslane.com

Response from One Kings LaneJul 13, 2026

Hi Katie, Thank you so much for your wonderful feedback! We’re delighted to hear that Christian provided such excellent service and kept you informed throughout the delay with your order. We’re especially pleased that our team was able to assist with your price adjustment request and ensure you received the savings from the sale before your order shipped. We’ll be sure to share your kind words with Christian, he’ll truly appreciate the recognition. Thank you for choosing One Kings Lane!

Response from One Kings LaneJul 13, 2026

Hi Kara Thank you so much for taking the time to share your experience. We’re sorry to hear about the challenges you encountered with your bench and the replacement process, but we’re delighted that Bianca E. was able to step in and help bring the matter to a resolution. We’re pleased to hear that she provided the support, follow-up, and communication you deserved throughout the return and refund process. We’ll be sure to share your kind words with Bianca, she’ll be thrilled to know her efforts made a positive difference. Thank you again for your patience and for choosing One Kings Lane.

Response from One Kings LaneJul 9, 2026

Hi Sophia, we’re very sorry to hear about your experience and regret that it left you feeling this way. We understand how frustrating delays and communication issues can be, and we sincerely apologize for the disappointment you've experienced. We appreciate you taking the time to share your feedback, as it helps us identify areas where we can improve. If there is anything further we can assist you with, please don't hesitate to reach out to our Customer Care team. One Kings Lane

Response from One Kings LaneJul 7, 2026

Hi BMM, Thank you so much for your kind feedback! We’re delighted to hear that Bianca E. was polite and helpful throughout your experience. We’ll be sure to share your kind words with her, they’ll mean a great deal. Thank you for choosing One Kings Lane!

Response from One Kings LaneJul 7, 2026

Hi AJ, Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had such a great experience with our team, even before your order has arrived. We’re especially happy to know that Jesus was able to assist you with both your samples and your order. We’ll be sure to share your kind words with him, he’ll be delighted to know he made such a positive impression. Thank you for choosing One Kings Lane. We truly appreciate your support and look forward to exceeding your expectations when your order arrives!

Response from One Kings LaneJul 3, 2026

Hi! Thank you so much for your kind feedback! We’re delighted to hear that our team was able to provide a quick resolution and helpful service. We truly appreciate your support and look forward to assisting you again in the future!

Response from One Kings LaneJul 2, 2026

Hi Alyssa, Thank you so much for your thoughtful review! We’re delighted to hear that Bianca was understanding, empathetic, and able to assist you quickly and efficiently. We know how important this bed was for your daughter, and we’re so happy it helped make her day despite the delay. We’ll be sure to share your kind words with Bianca, they’ll mean a great deal to her. Thank you for choosing One Kings Lane!

Response from One Kings LaneJun 29, 2026

Hi Steve, Thank you so much for your kind feedback! We’re delighted to hear that Jesus provided outstanding, professional service and made the ordering process for your rug and padding easy and seamless. We’ll be sure to share your compliments with him, recognition like this means a great deal. Thank you for choosing One Kings Lane, and we hope you enjoy your new purchase!