OfficialquasiReviews of officialquasi.com

Even when I instructed Quasi not to ship more masks, they did anyway! Auto-Subscribe trick to gain customer. Want to return the product you never wanted? You have 10 days to ship it back at your cost and you must send them the tracking #. To top it off, Quasi then charges a 15% restocking fee!

Also agree, shouldn't have bought from them. Their return policy and customer service is not good so watch out. The mask didn't work well for me since I'm a side sleeper.

Definitely not worth the price. I found some collagen mask that were $15 for 4 masks from Medicube and they do a much better job. These ones left a sticky feeling on my skin and I hate that.

Absolute scam! I have tried collagen masks before and they do not slide off your face like these do. It’s a mission trying to get from the mirror to bed, without the mask sliding off your face. I was also signed up for a subscription which you cannot get out of. The website has no place for you to cancel the subscription. I have sent emails and messages to them via the website. No response! Now I have to go to my bank and try and get the subscription blocked that way. Very bad customer service.

Everyone is on here stating they never signed up for the subscription but in fact you did. The deal you see is $70 for the buy 2 get 1 and at the bottom the subscription is checked to save you 10%. If you uncheck the box the deal goes to $78. I have not purchased yet but was reading and was very cautious and scoped out their website. I have screenshots of both as well.

I wish I had read the Trustpilot reviews before buying anything on Quasi. What people are saying is 100% true - I purchased a 3 pack of masks as a one time buy but somehow they have signed me up to a monthly subscription without my knowledge. I just got billed for the second order with no advance warning, when I go onto the website there is no way of cancelling or managing your subscription, it's the worst website and customer service I have ever experienced. You are asked to email them or submit a form, I have done both of these things and am being totally ignored. I have reported them via Shop and am now resorting to blocking them via my bank so no further payments are permitted. TOTAL SCAM!!! AVOID AVOID AVOID

I have been charged for a repeat ‘subscription’ that I have not signed up for, I have sent emails and filled in online form but had no response. Do not use this company under any circumstances. They say it's another company doing this - but you can the exact same contact email address that is on their website and scam emails: helloatofficialquasi.com ORDER #377678

This website is a complete scam. You place an order and are locked into a subscription you didn't sign up. After multiple attempts to cancel shipments, subscriptions, and try to return, have received no responses from the email provide. THIS IS A SCAM.