oakstreethealth.comReviews of oakstreethealth.com

Oakstreethealths-570 Little York, Houston, Tx. 77091 location has switched my brother(Charles Seals) and his wife (Christine Seals) medical records. They have made no efforts to correct this. When I called today (06-25-26) to ask what was going to be done about this the person on the phone mentioned a new computer system and then hung up. From what I (Cynthia Green -sister of Charles) have found out this is a usual occurrence that should be rectified ASAP in order to avoid more legal actions that this company doesn't need, it would be in their best interest to take this seriously! My brother is a veteran and this will be reported to the VA.

I like working on my health issues with Stephanie Moore. The problem is getting in to see her when I have a health issue. You call the administrative appointment scheduler and you rarely can get in for two or three weeks. Last time that person said if I needed care sooner I should go to an urgent care facility. Which under my insurance the copay is $130. Not sure of the exact date

Oak Street Health mostly concentrates on healthy patients. But when one of those patients get sick, they don't have same day appts available for a provider to review your needs. They rely on call centers and nurses to evaluate you. This is not what healthcare should be. Sure there are urgent care centers available but many times those providers are not in network with your insurance so therefore you have to pay large amounts of money out of pocket. Maybe we should send all those bills to Oak Street Health! Concerned for my health? Not Oak Steet Health!

Earliest appointment was a month out; scheduled it after three calls since they couldn’t seem to get straight who the provider was. Less than week before appointment, they called; provider now not available as scheduled; next appointment more than a month out. I gave up and found someone else to do my annual wellness physical. Wonder how many Oak Street patients die waiting to be seen? We are all geriatric!

My NP at Fountain/Pikes Peak was great. However this place has horrendous customer service. There were 11 telephone calls where they were to send a continuing GLP-! medication to an Eli Lilly pharmacy. They constantly lied and deflected. 2 weeks after i was promised that they were on it there is still nothing done. I would not send my cat there

This is the second time I tryed to get an appointment. The 1st time the ride never showed. I let it go. I have major health issues. All went well till I explained where I was to be picked up. Thou my addsress say King Russ Rd I live on Londenderry. Never have I been spoken to so rudely. I called back and they cancelled my appointment because they couldn't pick up at King Russ Rd. My explanation did no good. If that is there attitude I'm not going there and meanwhile I have no PCP. I am a senior on ssi

I made an appointment. When I showed up, they refused to see / treat me until I went through a 90 minute "get to know you". I wouldn't see a "doctor" until I made a separate appointment (only after completing the 90 minute introduction). I was told "Well, they will take your vitals while you are here today"

at least the dr examined me this time &found out what was wrong"THANKS DOC!"they sent me home the 1st time after 4 hours/only 15 min with the dr told me to call if i need them called the next day cant move my arm feel even more sick than when i was thereTHEY SAID JUST IGNORE ALL THE CALLS/MESSAGES WE MADE & HUNG UPtook 3 weeks me in bed every day all day to be seen,& for 3 weeks A.I.calls asks if im comming press1 reschedule pr2 cancel pr 3 they call when im at church you call the # back it says goodbye & hangs up.if a real person calls from the office & the ans machine gets it before i can get out of bed they cant even leave a message they just hang up.A.I. phone # is diff from the office #spent more time wanting 2 know howlong i smoked 45 yrs ago than my head injury from texter drivers of 2day.got phrasewrong last time thats 1more liein a series of lies in a system of liesin a company build & designed on lies DRwas awesome this time5*for you!Oak ST.0* quit bring Kisha come use my commercial prop.for your NEW OFFICE ill go b homeless& wait to die!thought all the crooks were auto body & mechanics like i was forced to b when they all stole me from 1 another haha.NOW IM THE CAR&CROOKED HEALTH SYSTEM IS ME WEARING MY OLD HAT!only reason 4 second chancewas Kisha,T's5*work gathering all my infothe 1st time Thanx bless you! DR.s call it a practice?if i practiced on his car my boss would b in court &i would b fired2nd DOC & KISHA 10*s oak0 sorry Oak think ill die of a surprise heavens the goal right why fight to stay here tv says get your loved 1 to care for you make a paycheck out of it nobody loves me here 1s that did are in heaven you gona pay them to leave & come back here good luck changing my name to NoBody it'l look funny on tombstone & thats how i been treated ur all forgiven i have to or i don't get to heaven hope the day HE COMES TO JUDGE LIVING & DEAD WE HAVE A PARTY INSTEAD CAUSE WE ALL PULLED OUR HEADS OUT OF OUR A**ES & FINALLY GET IT RIGHT