oakstreethealth.comReviews of oakstreethealth.com

I blame this group for the death of my Mom, they canceled her insurance and didn't even make sure she had a follow-up doctor to go to and she was having a crisis I am getting ready to blast this place, it was against the law for you to cancel my mother and then not make sure she had backup doctor to go to

Everytime I try to get meds it takes a week and some before I get a response three time's I ask for my meds now I'm out blood pressure up no meds since last Wednesday they not at all caring for that I don't give them any stars this has been going on Facebook to long time for a change new real Doctor's who address these concerns....

My husband and I went to visit Oak street health in Gary indiana to see what they had to offer. We made it plan over the phone and in person that we were only there to hear what they offered to seniors. The wait was long, the " meet and greet " we expected didn't happen and we were informed by our insurance that we had requested a update for our current doctor to be changed which we did not! With this happening we don't trust Oak street health.

Horrible treatment , you can't get in touch with your clinic or provider, transportation problems , they just want to see you every three months so they can take test that they never give you results for, there referrals are done wrong . If you call about seeing your doctor about a medical problem you are having they never have a appointment they want you to go to the er for everything thing. The staff that is in the front office is rude it's all a big front , no real care for there patient s . No rapport..I could go on.

I don’t like to be insulted . I don’t like to be told I have to take tests for dementia by big men in scrubs. I said no- I won’t take the dementia test. I was told I have to. What is it with the word NO that you don’t understand? You should take the dementia test. No I don’t like Oak Street Health. It’s insulting & an insurance company scam

Getting a call back is non existent. You call a call center and hope for the best. They make it sound so wonderful. Seeing an actual doctor is maybe like once. They actually called to prescribed my husband heart medication without even testing. They said because he had diabetes. He went to an actual heart doctor...no medication. They need real doctors and stop the crap commercials.

I liked the concept of Oakstreet Health. Now I wish I NEVER came. First, they changed the patient transportation. They no longer pick up patients who live over 10 miles from the office. I live 12.8 miles, this means I have to take an Uber and as a 100% disabled veteran with multiple illnesses, this is very expensive. I paid $28.00 one way to meet with Dr. Mucha. I had called the office and informed them I was in an Uber on my way. They told me I could still come and be seen. I arrived 5 minutes later. Dr. Mucha refused to see me, in spite of them telling her I had taken an Uber. I have been diagnosed with several chronic painful conditions and I’m not being treated for any of them. I was referred to 4 pain doctors, non would take me as a patient. Two of the doctors said they did not know why Oakstreet referred me. I have yet to be referred to any new pain managemen physicians. I have nerve pain in my left leg, 3 Degenerative discs in my back, Sciatica, Lupus and Sjogrens, Myalgia Encephalitis and Fibromyalgia. I was assigned a new physician, named Meredith Mucha. It's been 8 months and I still have not been able to meet her. Dr. Mucha, yet she is supposed to be my primary? Every month I have to call for days just to get a refill of 28 pain pills. That’s one (1) pill per day! I was lied to by her nurse Natasha who told me it was the CDC guidelines. I informed her that I have a Masters degree and the actual page that states “the physician has the ability to adjust the patient medication according to their condition “. I’m always told if my pain becomes too much, then I should go to the ER. In the month of July, I had to go 3 times! This is unacceptable! My advice to future or potential people, RUN AWAY! If I knew I'd be treated this bad, I could have stayed with the VA!

This company talk the talk but do not walk the walk. It has beeen brought to my attention that he nurse practitationer has written false information in my medical recorders, that was not decussed with me and Oak Street Health is giving me the run around about getting it corrected. I have been dealing with since july and situation has not beed resolved yet It is very important that your medical records is truthful, because false or inaccurate information can be detrimetal to your health.Oak Street Health dose not take information in your health records seriously