Rumi R.
Horrible customer service
Horrible customer service, ignorant and uneducated administrative staff, threatening to seniors, absolutely no manners, don’t know how to communicate with senior citizens as admin staff is two decades younger… no professionalism at all.. why is there a security officer in the waiting area? Oak street made promises to seniors about services offered, i.e, walk ins was a service offered, wait time to see nurse practitioner would not be over 10 minutes-false., a doctor was NEVER on staff… I will return to my former DOCTOR.. I don’t feel as though a nurse practitioner is for me.. I was never given tests for seniors such as bone density or stress.. just blood pressure, taking blood for labs, take my weight and talk.. where is the examination in that? TERRIBLE TERRIBLE TERRIBLE!!



