Nordic Knots Reviews | Read Customer Reviews of nordicknots.com

Nordic Knots Reviews | Read Customer Reviews of nordicknots.com

Nordic Knots reviews

619 approved reviews, newest moderated first

Norrviken Utveckling A.
Jul 1, 2026
Quick delivery and fantastic design!
Quick delivery and fantastic design!
Response from Nordic KnotsJul 2, 2026
Thank you for the great feedback. We look forward to helping you on your next project.
Report
Sheryl
Jun 29, 2026
The rug was beautiful and well made
The rug was beautiful and well made, however it didn't work with our room. I had to return it but have not received a refund yet!
Response from Nordic KnotsJul 2, 2026
Hi Sheryl, We will look into that refund now for you and make sure its approved asap.
Report
customer
Jun 28, 2026
Great online order
Clear communication, fast delivery, product was well wrapped. Whole experience went really well
Response from Nordic KnotsJun 29, 2026
Great to hear about your experience with us. We look forward to helping you with your next project.
Report
Sandra M.
Jun 27, 2026
Sehr schöner Läufer und einwandfreie…
Sehr schöner Läufer und einwandfreie Lieferung.
Response from Nordic KnotsJun 29, 2026
Hi Sandra, great to hear you loved the product and the delivery was as expected. We looking forward to helping you with your next project
Report
Michelle
Jun 26, 2026
Poor quality
Poor quality. I bought a signature jute rug for 1.3k. Within a few weeks it started falling apart. Got a replacement rug which is now doing the same additionally I found lots of wooden residue woven within the rug. Can’t recommend buying at this price
Response from Nordic KnotsJul 3, 2026
Hi Michele, Thank you for sharing your feedback. we are incredibly sorry to hear about your experience with your Signature Jute rug. A premium piece should absolutely meet your expectations for durability, and we completely understand your frustration if your replacement is experiencing issues. We have looked into our system to trace your replacement history so I could reach out directly, but we are having trouble locating your account details under this name. We want to rectify this for you immediately. Could you please reach out to us directly at [email protected] with your original order number? We will ensure our team prioritises your case and finds a proper solution for you. Warm regards, Nordic Knots
Report
Slater
Jun 26, 2026
Incredible Rug
Legitimately couldn’t be happier with my rug. Looks amazing and feels even better to walk on
Response from Nordic KnotsJun 29, 2026
Thank you for the glowing review. We agree its much better to kick your shoes off and walk on them.
Report
Olav O.
Jun 25, 2026
Beware the color discrepancy.
I'm satisfied with the quality of the rug and the delivery. I'm a little disappointed that the color of my rug is more green than gold, despite its name, "Leo." I even turned up the corner because I thought they'd shipped the wrong rug. Perhaps a more descriptive name would help. "Leo" strongly implies lion-colored. My rug is closer to olive. It's a lovely rug - no regrets. But next time I'll order a swatch.
Response from Nordic KnotsJul 3, 2026
Hi Olav, Thank you so much for the feedback. We are thrilled to hear that the quality of your rug and the delivery experience met your expectations. When you are ready to choose your next piece, please reach out to us directly and we will gladly arrange a complimentary swatch for you.
Report
Flemming
Jun 25, 2026
Poor finishing
Overall a beautiful carpet. But the quality was not as expected. It was shorter than ordered and the finish at the edge poorly. If known I would not have ordered.
Response from Nordic KnotsJul 27, 2026
Hi Flemming, Our Head of Customer Satisfaction has been in touched and glad that all is sorted now.
Report