J L.
Lovely rug that’s fraying
The rug is lovely, I am concerned as I’ve had it for less than a month, caring for it following Nordic knots instructions, and there is already fraying. I’m hoping this isn’t an indication of things to come but more of a settling-in period. Hoping. *edit Nordic Knots contacted me and helped to resolve the issue - customer service is paramount and they took every consideration - I recommend this company without hesitation.
Response from Nordic KnotsAug 14, 2026
Thank you for your review. Our head of Customer Satisfaction has been in touch. Thank you for confirming you are happy with the outcome.

