Nordic KnotsReviews of nordicknots.com

I am so happy with the two made-to-measure rugs I ordered, they are everything I hoped they would be. The ordering process was seamless and the team were very responsive to any queries I had. I was aware that there would be a fairly lengthy wait (it was around 6 months, made longer as I live in NI), but they were well worth the wait when you look at the quality and work involved in making them. At the time of placing my order I forgot to order the rug pads, but as they were not made to measure they came very quickly. I had a wonderful experience with Nordic Knots and would definitely recommend them.

The process was fine, but the delivery and some specs were not. The tube that the rug was enrolled in was broken in half which left stretch marks across the center of the rug which doesn’t seem to go away. Also, the rug was 3” short on both sides which effects where I thought the rug would fit. May need to return it. Your thoughts?

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UPDATE: Upon leaving my original review (below) Nordic Knots reached out to rectify the issue, which was unexpected and very appreciated. Even in getting a product that did not initially meet my expectations, is great knowing the team at Nordic Knots does stand by their product and will work address issues customers have, which is a big positive. Original review: Gorgeous highly saturated rug. Unfortunately it sheds a lot and for the price I expected better quality on that front.

Fast delivery. High quality, beautiful, natural rugs!

always very responsive and helpful, beautiful quality.

The new rugs arrived yesterday. They look great & their quality seems perfect for the space.

Excellent customer service before purchase when I had queries and the same can be said for delivery and post delivery care instructions.