NOMATICReviews of nomatic.com

Brie O. was very helpful as my customer support agent. She guided me through the entire process and followed up on my concerns afterwards. Great customer service.

GET A BAG FROM THEM!!! You will not regret it. Worth the price. The product is outstanding. But the customer service is even better. I bought 2 bags. But the day after the second one arrived Nomatic sent an email saying 50% off sale. I was upset. I sent an email. Stating; I would like a 50% refund or I will return for full purchase price and buy a new one at 50% off. Turned out the bag I bought wasn't included in the sale. I felt stupid and apologized. Despite this Brie O. talked to her manager and Nomatic refunded me 25% off the purchase price of my bag even though it wasn't included in the sale. I have never had a company do that.

Excellent service. Very responsive to your requests or concerns and would recommend

I bought my nomatic travel pack and I loved the backpack and support team, I’m from Brazil and the Nomatic support team shipped to me with all warranty, That is my favorite backpack brand

Literally the best service I've had. Turns out it was my error (honestly thought I was ordering planners) and you're still so genuine to take care of me - thanks!! A+!!

Order a travel bag on wrong card . Within the hour had it cancelled and refunded. Reorder the bag . Can't wait to get it

Though I’m still waiting on product due to no fault of Nomatic. Cough “fedex”. When I asked for help tracking Nomatic stepped right in and got answers. Got it! Love it!! Only complaint is that unfortunately I have a 40 oz water bottle and the bottle pocket isn’t even close. I ordered it figuring it wouldn’t work, but was hopeful. I was incorrect. Quality is great. Comfortable to carry. Tons of organization.

Excellent customer service!