NOMATICWe create the most functional gear ever to inspire confidence for life on the move.
NOMATIC (nomatic.com) has 528 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Hew P.
Great bag that not only looks good but has multiple travel options for business and camera gear!
Response from NOMATICMar 30, 2023
Hew! Thank you so much for your vote of confidence! We aim to create the most functional gear for travel and we are happy to also provide some of the best camera gear out there! We sincerely appreciate your continued support! -The NOMATIC Team
Jeff
an wxcellent product in the backocks but the dsogn puts high stress at the corners. When the zipper separates from the fabric, you will spend 2-3 months of your time getting customer service to do something. If you don’t mind having to nag them frequently to do something, ANYTHING, it is a generally excellent product.
Drew
I have purchased numerous journals from you, my most recent one had an issue with the binding delaminating. I sent email wiht the issues and within a day, I had a response and a new journal within a few days! Great customer service and I appreciated how you stood behind your product
Paul E.
The response time was absolutely excellent. The only reason I took off a star was because the rep could not definitively tell me whether I would be charged duty and extra fees (I am in Canada). I know this is not a fault of the rep but rather Nomatic's distribution system. I just wanted to know whether I would be charged extra or not since they have a Canadian warehouse. The rep figured there was a 95% chance I would not. However if Nomatic did I think I would be on the hook. Not too wild about that! Anyway the rep responded timely, professionally, politely. That is a great start!
Jim H.
I requested information regarding an item that was sold out, the larger sling bag. The customer support was help and responsive. I was able to get an estimate restocking timeframe which was helpful and appreciated.
Tom C.
Wanted to be sure items were registered for warranty and reached out to understand why some were not showing up on history. CS responded to my e-mail quickly and addressed my question and confirmed all items are under my account should I need to get warranty coverage. Look forward to getting more Nomatic gear soon!
David
Bought Travel Pack in 2018 and used it very frequently. Zipper to main compartment broke. Warrantee claim process in web was good, but would have been better if they told you up front the four files and pics they required. They advertised seven minutes but more like a half hour getting in and out four times. Once it was in they had a replacement bag In the mail in a couple days and I got it time for my next trip that was 9 days later. I give them five stars for an excellent product and promptly honoring the warrantee. But four stars for the failed zipper and the less efficient claim process.
Galvin H.
Could use better support
