New Era CapReviews of neweracap.com

I ordered and received a cap in December. It was too small. I requested a return label multiple times to no avail. I’m disputing the charge. Do not order from this company.

I will never order from this company again. I ordered a hat on December 16th didn't receive the hat until at least 5th of January. It was supposed to be a Christmas present. Once the hat got here it looks insane. I've never seen a hat have such low quality. I've ordered hats of Temu that have been better quality. And then to make it better, they just refuse to email me back about it. I've asked for a refund 3 different times now. So disappointed. Crazy thing is I've sent pictures of the hat, I'm not just talking.

I ordered a New York Yankee SnapBack. The hat fits like it’s almost a youth SnapBack. I have tons of new era SnapBack hats that I’ve bought elsewhere and fit really good. Now I want to return the hat but New Era is charging me $7.99 to return it. This is my first time buying directly from New Era and it will be my last.

I ordered a New York Yankee SnapBack. The hat fits like it’s almost a youth SnapBack. I have tons of new era SnapBack hats that I’ve bought elsewhere and fit really good. Now I want to return the hat but New Era is charging me $7.99 to return it. This is my first time buying directly from New Era and it will be my last.

The manager at the new era store is the worst, she is an ignorant peace which doesn’t care about anyone and anything with little to none knowledge of the field I deeply dislike new era to hire such a worst staff member when all the staff is great It’s a shame for the people working there

I had ordered a Baltimore Ravens hat January 4th and I received it January 11th . I wasn’t happy about my order delivery time but ok. when I received it opened it up tried it on 7 1/2 is my size I have over 50 New Era hats. So I received this one first thing I noticed was the visor was sitting crooked on the hat the stitching was wrong. The whole framework of the hat was off. Quality control should have caught this before it even made it to the final QA very disappointed in New Era for sending out poor quality work membership. I returned the item first thing the next morning waiting on my refund. Upset I won’t have the hat to match the Lamar jersey that I purchased for this upcoming weekend playoff game.

I bought two hats for Christmas that were wrong size. Returned them almost a month ago and still have not been refunded my $89. I’ve been reading a lot of similar situations for this company. They have no contact phone number. There has to be something we as a community can do. A lawsuit or something. This company is a a scam and are taking advantage of people during the holidays

Ordered from them for Christmas gifts and placed the order on December 14th didn’t receive the order until January 3rd and received it with a hat missing. I’ve emailed them 5 times with no response they have their phone line down so you can’t call and no one will reply to my emails I’m at the point of just accepting they took money off me and didn’t give me my product because I don’t know what else to do