New Era CapReviews of neweracap.com

Paid for 2 hats received a shipping email stating that one of my hats was cancelled! This website is pathetic stop allowing people to pay for stuff that ain’t in stock never again

Super unprofessional customer service. I ordered over $100 of products and then was sent an email saying my order was canceled. I emailed to ask why and was told they only take US funded orders yet their website allows you to use an international card. I currently do not live in the US but was ordering a gift for a friend to be shipped to her US address. Do not recommended them.

New era hats at one time was the best in the world. The prices have sky rocketed and the quality has dropped so bad I want to throw my collection away. I can’t believe how poor this company has become.

Got a 15% discount because one of my orders was missing a visor clip. Uses it on a hat that came crushed twice. They won't let me use that 15% off on another hat. They are insisting I buy the hat a 3rd time and won't let me use the code on another item.Ridiculous to not take my money. I have bought over 25 hats in the last year. Aside from the apparel. They were much better before.

Used to be a great brand until they started getting rid of their good products and removing iconic logo’s and opting for a cheaper look instead etc. Washed brand won’t buy from them again.

Love your hats but your shipping is garbage. Ordered June 27th, estimated delivery July 5, received July 10th. If I’m spending over $100 bucks on hats, knees to chest!

I like the hats but it will take forever to receive it. Step your game up new era smh.

Very Very slow shipping it took 10 days to get my order 🤬