neakasa.comReviews of neakasa.com

After the last Tray stopped working. I posted on here. After many weeks & many emails i got a replacement tray sent 6 weeks ago now this one has developed a fault There is hundreds of customers having problems with them in a FB group

Litter turned to mud where urination happened and stuck to my cats fur with dry litter. He was a filthy mess.

After ordering, I got the tracking information quickly and the M1 was delivered early. The setup instructions were clear and easy to follow. And the litter box!! I didn't know why I waited so long to buy one; it makes cat ownership (or being owned by cats - iykyk) so so so much easier! Great product, great company!

Very fast service and product in perfect condition.

Good products, good support.

Works really well!

This is great for multi-cat use. The app is easy to use. I purchased this because I needed something bigger than my last robot litter box. The top entrance makes for more space for the cat. I have a large, 18lb cat. My only issue is the litter not staying in the box. He flings it out & makes a mess on the floor. The additional step you can purchase with it makes for an easier clean up, saves wasted litter that you can pour right back into the box. The litter box is also very quiet during the cleaning process. It has been 1 week & the waste bin still is not full. There is also no smell. I feel like I am saving a lot of litter compared to the previous robot litter box I was using.

We use the litter box for our multi cat household. I do really like the box and we now have multiple of them in use so I am a repeat customer. The only issue is that if the cats scratch the bottom material you have to get a replacement that is almost always out of stock (buy it just in case if you see it available). We had the first one rip at the bottom but managed to sort of fix it and then after a couple of years (maybe more) it finally died. This box was used A LOT daily by the cats so it is no surprise it eventually died. We replaced it and got a second one so they hopefully lasts longer. The key to not having the bottom tear is to keep the litter at a good level so the cats can’t scratch it so it’s not a problem unless you let it get low often. Lesson learned for us. We have a cat that always climbs in mid-cycle so it is safe because it stops the cleaning cycle so it doesn’t risk hurting them or at least that has been our experience.