neakasa.comReviews of neakasa.com

This was a very easy setup. I had bought a different brand which was extremely hard to set up and then didn't even work. So I approached this purchase with a little trepidation. I have been very please with how it works. Hopefully it will last more than a year. Really makes owning an indoor cat a breeze.

When we found an adorable stray kitten in the desert last year, and I wanted to keep her but I debated it. And the main reason being I never wanted to have to scoop a litter box again. But as my husband fell in love with the kitten and wanted to keep it, I looked into automatic litter boxes for us. I was reading some of the bad reviews, and I realized there was a few frustrating moments where the button turned a color I didn’t understand or the machine seem to be malfunctioning. However, after talking to customer service and watching some videos on YouTube, I’m a year and an half into owning this machine and it is 100% trouble free for me. The customer service was really helpful when I decided to purchase a new tray that was deeper and holds more litter. I had to change that out myself and I did it backwards so that the magnets that make the box rotate weren’t working anymore. After I sent a video they were able to fix this. But nowadays, all I have to do is open the litter tray, put in another bag and close it. Amazing! I love that I never have to scoop. And I’ve always provided an alternative traditional litter box and the kitty only uses the robot! She has a clear preference for the robot. I think she prefers that there’s no cat litter smell and her robot box flushes itself? She likes to sit and watch it sift. And I always make sure to use unscented litter, which I think actually helps make for a totally odor free house. I have to say having a cat and not having to scoop the litter box is a dream come true. I love this product and I think it was worth the money.

The product was shipped within a reasonable time frame. Everything in the box was in great shape. Once my cat took to the box, he just loves it. He sometimes just jumps in a scratches around and leaves. I'm very happy with the product. I highly recommend this litter box. It keeps the smell down that no one knows that you have a cat. Again a great product

Our cat was afraid of the other self cleaning litter box because it has a lid on it. This type is more like a regular litter box so she has stopped pooping on the floor. Also - way less problems than the robot litter box. I also love that the collector part can be cleaned easily and you don’t have to use a plastic bag if you don’t want to.

I love my Neakasa dog groomer. I have a long hair, two coat, black and white dog and she sheds a lot. Using the Neakasa groomer on her has cut down on the loose hair that is usually all over my house. She also loves to be groomed with it. In fact, she asks to be groomed(by getting on the couch where I groom her and woofing for me to come groom her?)

I've bought an M1 litterbox and it is a great product. Unfortunately it did stop working after about a month but I immediately contacted the support and they sent me all the new parts right away. The problem was resolved in less than a week and since then it has been working fine. It is a good product and it does what it is supposed to except there are obviously some bugs in there. Luckily their support was extremely quick and efficient with resolving the issue.

Since I got the Neakase N3 robot, it has been unreliable, always complaining about bumpers being stuck (and they were not), intermittently not showing map position. Now it's stopped working after a few months. Neakase support asked for proof (which was provided). Robot was bought through a reseller (new) who appears to have gone out of business. Neakase refuses to help, and does not want to respect the product guarantee. Best never to purchase Neakase products.

We were very excited to get this automatic litter box! It has been nothing but a disappointment, from the second we got it! We have a large cat and therefore that is why I purchased this one, it said it could accommodate a large cat! It has to be changed every time the cat goes to the restroom, just like a regular litter box. The tray says it’s always full and the cats urine and poo gets stuck in the sensor, which makes it think it’s full. we are constantly having to empty the tray and clean out the area around the sensor, where the feces and urine gets stuck. We are going to try to return and get our money back and are very disappointed. It’s such a shame because it had good reviews, but also had a few bad reviews and I ignored those! I might as well have a regular litter box if I’m having to clean it every day as I had done in the past before purchasing this electric litter box! This is very upsetting because I was looking so forward to getting an electric litter box! Please contact if you need to