National Geographic MagazineReviews of nationalgeographic.com

I paid for a subscription that was to include free gifts that I had ordered for my son. I kept being told that the gift would be delivered week after week and finally was told by National Geographic Customer Service that the gift was no longer available false advertisement and the only wanted to compensate by adding to print subscriptions. I told them forget about it false advertisement. We’ll see if they cancel the subscription when I told them when it is ended, I do not want a renewal. I will find that out when it comes to that time very unhappy with National Geographic subscription.

The resolution of my issue was very well done by Ms Janien. Kudos to her. Thank you

I received a response within two days after my inquiry. Issue was solved and explained very well.

Great product. I absolutely love reading this every month. They have high editorial standards and this shines through in the top quality of the content. Unfortunately the customer service is rather poor. I asked to change my mailing address and it took them over 2 months to sort this out. They took their time replying to emails and bounced around a couple of departments. Not very happy with this.

Las instrucciones estaban mal hechas claramente ponía que había que dejar reposar mis cristales del kit de minerales de 3 a 4 días lo dejé una semana y no habían salido bien los tiré y descubrí en Google que habían que dejarlos dos semanas lo cual las instrucciones estaban mal escritas no recomiendo sus productos

clear and to the point communication high resolve no fuss

Unlike in previous years, in 2025 I received all issues of the NatGeo magazine at the planned time. The topics were very interesting, as well as the photographs. I also frequently used the archive option, and it works without any problems. I will definitely subscribe to this magazine in the future as well.

I’m very happy! I purchased the Little Kids edition for my grandson at 3.5 years old.. he loves it and brought every issue to daycare/ kindergarten to show the other kids. Now he is 5.5 and I wanted to switch to Kids edition mid-year. It took one quick email and within 2 days I received a response that it had been switched! I expected it would take longer or at least a couple of phone calls. I am so happy and know my grandson will continue to love this magazine. Thank you! Shelleu