National Geographic MagazineReviews of nationalgeographic.com

The ansewer was quick and gentle. Thank you

I really enjoy the National Geographic magazine - it’s very informative and the photos are amazing.

I had mistakenly subscribed to the wrong publication; response via email was prompt, courteous, and efficient. Extremely satisfied.

I have made a subscription for the magasine and the online content. My subscription (based on the official website) includes a single special edition copy, which unfortunately has to be ordered via phone, because I don´t live in the US or Canada but in Europe. I called the number, they gave me an email to request the copy. I sent an email and they replied that I have to call the same number I have called before. During the last communication via email, they informed me that the single copy is not included and i have to pay if I want to order it, even though it says otherwise on my subscription. Last but not least, I haven´t yet received my december copy and I have no information whatsoever, as I don´t get clear responses from the costumer service via email for over a month. I am extremely disappointed, considering the fact that I was looking forward to receiving my first copies and becoming an active part of the national geographic community. It´s such a pity for a company so big to treat costumers like this!

I had a problem accessing my account. The wonderful people at your Customer Service, specifically Janien, helped solve the problem in no time and also gave me a lot of helpful information. Thank you very much

The magazine is so full of interesting and useful info! And the customer service is awesome too

I subscribed to National Geographic for another 2 years on Nov 19, 2025. Since I was not exactly sure when it would expire I asked NG. They confirmed today that it would expire April 2028, which is what I thought. I am glad it was confirmed and that I got my answer within a short time. Rolf Scheidegger, Switzerland

Abonnement opgedrongen Ik heb mijn dochter een keer een cadeau abonnement gedaan dat automatisch zou stoppen. Maar NG heeft het abonnement stilzwijgend verlengd. Reeds op 24 september 2025 heb ik hen een mail gestuurd waarin ik hen laat weten géén abonnement te willen. Ik heb het geld dat zij automatisch hadden afgeschreven, teruggehaald. Het tijdschrift dat zij hebben gestuurd heb ik ongeopend teruggestuurd. Hoe duidelijk kun je zijn? Maar vandaag krijg ik een dreigbrief dat als ik het abonnementsgeld niet binnen 3 weken betaal, dat ze het dan over dragen aan een incassobureau. Wat is dit? Hoe kom je van zoiets af? Als je dit weet van National Geographic geef/neem je toch nooit meer een abonnement. Ik verwacht van` NG dat ze mij per mail laten weten dat ik geen abonnement heb/wil en dat ik dus ook geen abonnementsgeld verschuldigd ben.