NAADAMReviews of naadam.co

I don't wear a lot of cashmere but their cashmere hoodies are soft, stylish, and more laid back than wearing a fancy cashmere hoodie.

Ordered the $98 sweater (womens). The quality is poor. It pills really bad! I purchased dept store brands for the same amount that have held up over the years. Do not recommend.

You can often tell how little companies care about customers outside the US by the extortionist shipping prices they charge. More than NZ$80 to ship a sweater that probably weighs around 200 grams is just gouging. To put it into perspective, Everlane charges NZ$14 for shipping to New Zealand. They do have a fast option, but it's still not $80. By not offering lower freight options, they're really not doing everything they can to extract money from customers worldwide, but as I said above, they probably don't care. We can just buy elsewhere.

One star is too many, but its the lowest option available. I'd love to review their merchandise, however their incredibly inept customer service didn't get what I paid for to my front door. I ordered a sweater as a Christmas gift more than a week before Christmas day, with 1-4 day shipping. I figured if it takes 1-2 days for them to ship it I'm in great shape right? WRONG! I didn't receive shipping confirmation for 4 days. Even more frustrating is that for several days after I placed my order they emailed and texted me daily guaranteeing delivery before Christmas for orders placed after mine. I guess I ordered too early?? Maybe if I waited a couple days they would have prioritized my order. Fast forward to several days after Christmas, still no delivery almost 2 weeks after the order was placed so I emailed their customer service. Come to find out the order never left their shipping department. They asked if I wanted a refund or the product, and I asked for the product. A customer-centric company would have offered priority shipping, or a steep discount but not this outfit. Didn't matter anyway, because after I advised I still wanted the product I was then said they were out of stock, and did I prefer a refund or site credit. Refund please, I don't trust you can fulfill a customer order Naadam. Next issue I'm sure I'm going to have is actually getting said credit, let's hope they can actually do anything they say they will.

i ordered a zip up hoodie in a large for my son who is always a large. the sleeves were so short they only came a couple of inches below the elbows and the back of the hoodie was shorter than the front. I have written multiple times and told that item was a no return. I can accept that however, not because the item was defective. They need to refund me. to date no response.

Horrible. Just horrible.

Ok. Quality is terrible. I have been following this fraud of company since they came on the US scene. They are based in China and do everything legally and humanly possible to hide that. Fact. By opening Retail stores in NYC and La they think it legitimizes their operation. Every US consumer be warned. They are selling 25$ crap cashmere for 200$ plus fooling people into thinking they have a decent product. Their quality is horrific. Do not under any circumstance buy from them. Yes 100% Chinese. More importantly why do they hide that or lie about it? Look at their FAQ. Not a word.

I was promised a certain price for items based on a mistake on the company's part. I placed my order based on the assurance they would price adjust. Then, they took back their promise to price adjust. Stay away from this company if you are looking for honest business practices.