NAADAMReviews of naadam.co

MADE IN CHINA. NAADAM sweaters are MADE IN CHINA. You believed thier products made in Mongolia right? Wrong! the sweater i got is soft BUT shad and get to your nose. If you want to return an item you will be charged a fee kind of penalty and they are not transparent about it kind of creepy company right?

honestly speaking, you wool cashmere bomber was very reasonably bad for 3 or 4 hundred. (orignially wrote as grand out of mistake) rag and bone, filson, a lot alternative out there. besides, i am just wondering, at 4 hundred and still imported, possibly only mediocre factories used, are you guys still a direct to consumer brand? if you guys are a retail mark up brand now, then 30-60% discount would be expected for most ppl.

I am a first time customer who had a good experience with Naadam's customer service team. My package was marked "delivered" on Fed Ex's tracking system when I hadn't received it, which concerned me."Charlie" at Naadam reassured me that they would take care of it if I didn't receive the package. My purchases were delivered today. What was important to me was that Naadam would have made it right if there was a problem, and clearly they intended to. Thanks you very much!

Paid for a very expensive pair of cashmere gloves. They arrived with a hole in them. Went to the website to process a return and found out that the company plans to charge me almost 13 dollars for returning a defective item. Will never shop with them again and will tell everyone I know to avoid this place like the plague.

I’ve been trying to follow up on a lost package for six weeks with them. I finally heard back from them “Unfortunately, we are not able to process a reshipment due to the items being out of stock.” But when I checked the stock on the website and requested the replacement in a different color, I got complete radio silence. I ended up on this site because it’s been so long trying to deal with this, I was trying to check if they were even a real company and whether I should be worried that I used my credit card. I will never buy from them again.

a ripoff PLEASE AVOID! Naadam is a sustainable fashion company that claim to have sustainable supply chain practices. My experience purchasing with them don't reflect any of these noble values on the customer side. It has been a very unpleasant experience ordering from them, from sales coupons that don't work at checkout, to lack of transparency with the delivery fees to charging almost 50$ "restocking fees" if you decide to return an item! not to mention rude customer service! their lack of honestly and transparency makes me doubt how sustainable their practices are! if they treat their suppliers the same way they treat their customers then probably not!