NAADAMReviews of naadam.co

Une honte !! Les gens ne savent pas comment sont fabriqués les produits NAADAM cachemire et ils vont l'apprendre ! Les animaux qui sont exploités pour la fabrication de vos produits cachemires sont maltraités, et quand ils ne sont plus rentables / qu'ils ne fournissent plus assez de laine, ils sont tués : assommés à coups de marteau sur la tête entre leurs cornes, puis égorgées directement et bien souvent encore vivants ! Inadmissible de voir ce genre de pratique en 2023 ! Je souhaite informer votre clientèle et celle qui pourrait le devenir ! Ces pratiques sont actuellement dénoncées sur les réseaux sociaux, avec vidéos à l'appui de ce que vos fournisseurs font endurer à ces animaux (d'ailleurs depuis ces dénonciations, vous avez vous-même bloqué les commentaires sur vos publications instagram.. On imagine très bien pourquoi....).

Can not even give one star. Sweater was made so poorly the inside threads were showing on the outside. Senbt sweater back, but could never get the approval to send it back, after numerous emails. Sent sweater back and informed them ..no answer. Theytold Citibank and said they didnt get it. I lost my receipt and am out $91.00 plus postage of 21.00. Reporting them to BBB.!

Terrible customer service and return policies.

The product image was different than the item I received. I emailed customer service with a photo of the item and a screenshot of their product page; a representative promptly emailed me, said they were looking into it, and would have an answer for me within 48 hours. I didn't hear back after several days. I emailed again and didn't hear back after several days. I emailed again, said I was going to alert other consumers through TrustPilot and BBB, and then immediately heard back from a customer service rep, who refunded the item.

I've ordered from naadam multiple times. Typically the wait for delivery never bothered me. This time it's ridiculous. Waited for the end of season sale and promptly placed my order: 2 coats and a dress. 10 days later, I ask for the status and I'm told 1 of the items is out of stock and I'll be refunded. The item was still available DAYS after I placed my order. If my items would have shipped promptly, this wouldn't have happened. I have yet to be refunded and my items haven't shipped.... day 12...

I received a cashmere sweater as a Christmas gift all i want to do is exchange it….I received a L and I need an XL….these ignorant people wont even listen - my friend spent $225 on this sweater that doesn't fit me - thanks Naadam crap company- i would never buy from these POS company Steve Abbott Atlanta, Ga

First time ordering from Naadam. I received a coupon code for 10 percent so I used it on a full priced item. Less than 10 days later the item goes on sale for more than half off. Contact customer service for price adjustment for refund or store credit. Apparently you can’t price match a full priced item if you use their 10 percent first time buyer code. That is ridiculous. I have never ran into any stores that does this. I’m going back to shopping at Everlane. Their Luxe sweater is also subpar. It isn’t as soft and it is itchy. I don’t even want to return in due to the amount of reviews that people have made about it being a nightmare. I don’t want it to all of a sudden be “lost”. If you absolutely must shop here then wait for the sale. Do not purchase anything full price.

BE aware of their return policy!!! They charge a "restocking" fee, which I have NEVER run into for clothing. And it was about 16% of the cost of the sweater....