MyStart Health Reviews | Read Customer Reviews of mystarthealth.com

MyStart Health Reviews | Read Customer Reviews of mystarthealth.com

MyStart Health reviews

283 approved reviews, newest moderated first

Bryan C.
Jan 27, 2026
Quick to take your money but medication never ships
I'm really disappointed with my order from mystart health. Ordered medication on January 6th. I've been getting a runaround ever since. No one is ever available to answer calls. I placed a message in the portal and someone reached out stating it would be delivered in 24-48 hours. That was a week ago and now I was just notified they changed pharmacies and it would take another week or two. I wouldn't recommend ordering from them unless you waiting forever and false promises. Update - we finally received our medication and they did issue me a partial credit. Apparently the pharmacy they were using was causing the delay. As a result, although it took longer, I am satisfied with the way they handled the situation.
Response from MyStart HealthJan 31, 2026
Hi Byran, thank you for the update, and we’re glad your medication has now been delivered and that a partial credit was issued. We appreciate you giving us the chance to make things right, and we’re committed to improving so orders arrive when expected moving forward.
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Eileen M.
Jan 27, 2026
Tyrese
Tyrese, has been exceptionally kind and assists me with all my questions He also made me feel like I could trust your business. Thank you Tyrese for your kind heart and professionalism! Sincerely Eileen Myers
Response from MyStart HealthJan 27, 2026
Hi Eileen, thank you for taking the time to review us. We’re proud to be a trusted source for medical weight loss and will continue to earn your trust. Every review like this helps others searching "is MyStart Health legit" or reading MyStart Health reviews feel confident in taking their next step toward better health.
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Jolene C.
Jan 26, 2026
I only gave 1 star because zero was not…
I only gave 1 star because zero was not available. If I ever get my money back it’ll be a miracle. I don’t recommend this company to my worst enemy. My 1st order went exceptionally in 10/2025. It was ready to refill on 1/05/26. I have not received it as yet. The customer service is terrible I have called so many times without any resolve. I will be checking to see what is my next course of action.
Response from MyStart HealthJan 31, 2026
Hi Jolene, we’re sorry to hear about this experience and understand how frustrating it is when a refill doesn’t arrive when expected. Our records show your most recent order is marked as delivered, but if you still haven’t received it or believe there’s an issue, please reach out to MyStart Support so our team can review the delivery details and help make this right. Thank you for your patience and understanding.
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Aleshia E.
Jan 26, 2026
Great Customer Service
I had multiple questions about starting this medication and sent an email to my start Health and within a few minutes of sending the email I got a call from Daelesha who answered all of my questions and was super helpful. 5 ⭐️For Daelesha
Response from MyStart HealthJan 26, 2026
Hi Aleshia, thank you for taking the time to review us. We’re proud to be a trusted source for medical weight loss and will continue to earn your trust. Every review like this helps others searching "is MyStart Health legit" or reading MyStart Health reviews feel confident in taking their next step toward better health.
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Adriana J.
Jan 26, 2026
They been helpful and great experience
It's been a great experience.....they been helpful and it's been soo simple
Response from MyStart HealthJan 26, 2026
Hi Adriana, thank you for taking the time to review us. We’re proud to be a trusted source for medical weight loss and will continue to earn your trust. Every review like this helps others searching "is MyStart Health legit" or reading MyStart Health reviews feel confident in taking their next step toward better health.
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Nate B.
Jan 24, 2026
Akeelah was very helpful and fulfilled…
Akeelah was very helpful and fulfilled my order quick and explained everything very well!
Response from MyStart HealthJan 26, 2026
Hi Nate, thank you for taking the time to review us. We’re proud to be a trusted source for medical weight loss and will continue to earn your trust. Every review like this helps others searching "is MyStart Health legit" or reading MyStart Health reviews feel confident in taking their next step toward better health.
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Jo-Nell
Jan 23, 2026
Joined Jan 8th
Joined Jan 8th, paperwork went smoothly, pd on Jan 8th and dr approved my trizepatide and orders were sent to pharmacy on same day. We were told by Curtis that our meds would be sent in 4 to 5 days. It's now Jan 23 and have not received meds and dashboard still says sent to pharmacy. Have sent emails and called customer service, only to be told meds would be shipped in 4 to 5 days. Did I get scammed? January 26, still no meds. No call backs from company Received many messages from mystart. Problem was with the pharmacy. Company changed pharmacies and did receive all 3 vials of my meds on January 30th. Also gave me a 20% discount. So, even though it took so long company did correct the problem.
Response from MyStart HealthJan 31, 2026
Hi Jo, thank you for taking the time to share your feedback. We appreciate hearing both the positives and the areas where we can improve, and your input helps us continue to grow.
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Deborah P.
Jan 23, 2026
Balesha is very professional and helpful…
Balesha is very professional and helped me so quickly. Great customer service!
Response from MyStart HealthJan 23, 2026
Hi Deborah, thank you for taking the time to review us. We’re proud to be a trusted source for medical weight loss and will continue to earn your trust. Every review like this helps others searching "is MyStart Health legit" or reading MyStart Health reviews feel confident in taking their next step toward better health.
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