Lis
I have been a customer for 8 months and…
I have been a customer for 8 months and am extremely happy with this company. Weight loss is right on point and customer service is excellent.
MyStart Health is a telehealth company offering personalized medical solutions across a range of health needs, including weight loss, hair loss, sexual health, hormone health, skincare, and more. With access to a network of board-licensed physicians, MyStart provides FDA-approved treatments and expert guidance to help patients achieve their health goals conveniently and discreetly. Backed by renowned Beverly Hills surgeon Dr. Ritu Chopra, MyStart focuses on delivering effective, medically backed solutions through a seamless telemedicine platform, ensuring that individuals receive the care and support they need anytime, anywhere. From comprehensive weight management programs to customized hormone and skincare treatments, MyStart is committed to empowering people to take control of their health with confidence.
MyStart Health (mystarthealth.com) has 283 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Wellness & Spa · Winter Park, Florida
Excellent
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Wellness & Spa · Salem, Oregon
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Wellness & Spa · San Diego, California
Excellent
Showing 191 reviews with 5 stars · Clear filters
Lis
I have been a customer for 8 months and am extremely happy with this company. Weight loss is right on point and customer service is excellent.
Pat K.
Customer service and Clinical Support are both very responsive, answering questions within hours. Meds are titrated appropriately for me. When I switched to my start from a different company, my dosage was adjusted appropriately. Meds are packaged in cooler with an ice pack so arrive cold.
Anthony D.
I lost 50 pound in about six months and have kept it off for six months. Only had three or four times where it made me feel ill for an roughly an hour due to greasy eating. My bad.
Response from MyStart HealthJul 4, 2026
Hi Anthony, thank you for sharing your experience. We are so glad to hear about your progress and appreciate you trusting us as part of your journey. Your feedback means a lot to our team.
Laurie
Customer support is fantastic. Empress has been the phone contact when I had a question. She was diligent about connecting with me - I had my phone on low and missed her calls. Excellent customer service person!! As for the RX - the process has been smooth and I appreciated the ability to discuss increasing my dose. I had previously used another company and found them difficult to connect with - when I did connect they were always rushed and had to do a handoff which meant a restart of the turnaround clock. I recommend MyStart Health
Response from MyStart HealthApr 30, 2026
Hi Laurie, thank you for your kind words and for choosing us. We are thrilled to hear you had a positive experience and felt supported by our team. We truly appreciate you taking the time to share your experience.
Monya B.
While there was a hiccup in the beginning the company made beyond great efforts in communication with me. More importantly validation. The physician I was assigned took time with me and I know I have a good support person in place. Customer service has always responded with efficiency and kindness. Glad I am wioekinf with them.
Response from MyStart HealthApr 22, 2026
Hi Monya, we are grateful for your feedback and are so happy to know you had a great experience. Your support helps us continue to improve and serve our customers better.
Keith A.
Very efficient customer service and clinical staff. Product works great and I am losing weight. Kent in particular was most helpful.
Response from MyStart HealthApr 14, 2026
Hi Keith, we appreciate you sharing your results with us. It is great to hear about your progress and we are thankful you chose us to support you along the way.
Donna L.
Jaysha spoke loud enough for me to hear her and was very pleasant and very thorough and I'm happy with the service
Response from MyStart HealthApr 14, 2026
Hi Donna, thank you for calling out your experience with our team. We are glad to hear you felt supported, and we appreciate you taking the time to share.
Paul C.
MyStart was fantastic to work with. Professional, friendly, and quick to respond. Well done, MyStart!
Response from MyStart HealthApr 14, 2026
Hi Paul, we are grateful for your feedback and are so happy to know you had a great experience. Your support helps us continue to improve and serve our customers better.