Freebird is a customer-first grooming brand focused on making shaving simple and effective. When you purchase a Freebird shaver, you can choose a convenient blade subscription to keep your shaves fresh with automatic replacements, or shop blades and products individually. Our products are also available on Amazon and Walmart, giving customers flexible ways to buy and manage their routine.
myfreebird.com (myfreebird.com) has 715 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Website
myfreebird.com
Category
Hair Care & Styling
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 26% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
The shaver seems to be ok. Not great. Someone at got access to my credit card number and tried to make an unauthorized purchase of a freebird product. I received a fraud alert and shut the card down. Not a company I would purchase more products from. they need to do a better job protecting client info.
Response from myfreebird.comApr 21, 2026
Hi Jim,
I am very concerned to hear about the unauthorized attempt on your card. Please know that Freebird does not store your full credit card information; we use encrypted, PCI-compliant processors to ensure your data is secure.
I would like to help you resolve this issue. Please reach out to us at [email protected] with your order details, and we will address this as quickly as possible.
Thank you for bringing this to our attention and giving us the opportunity to fix it.
CM
Christine M.
Great shaver
Great shaver, love how it works an easy to use. Love all the information they give you on the product and how to use. Would recommend it for sure.
PG
Patrick G.
Freebird is the best !
My orders always show up on time and the quality is always top notch !
DI
Diana
I ordered 2 razors in Dec with No…
I ordered 2 razors in Dec with No Subscription however, o started seeing charges on my card in Jan. Showing I I ordered replacement refills which o never did! I reached out and it was suppose to be taken care of yet, they wanted me to pay for returning shipment on something I never ordered! It happened again even when they said and emailed me a cx notice again, of something I never signed up for! Well, here we go again! Even after the email showed the subscription was cx’d I was charged again at this point my bank said this is “fraud” at this point you have a screenshot showing what you ordered along with no said subscription and then they cx something you didn’t order yet, continue to charge you give you one refund saying they did you a favor are you kidding me! I swear these companies do this crap in hopes others unlike me don’t check their accounts and they can keep charging. Until you figure it out! Now I get to spend hours at the bank fraud dept with docs showing they are being fraudulent! People wake up order from one who is t trying to STEAL from you!
Response from myfreebird.comMar 23, 2026
Hi there, I’m really sorry for how frustrating and concerning this experience has been, especially with multiple charges and having to follow up more than once. That’s not the experience we want anyone to have.
We want to be clear that we do not process charges without an active subscription, and we take situations like this very seriously. Based on what you’ve described, it sounds like something didn’t behave as expected, and we definitely want to investigate this fully.
If a subscription was meant to be canceled and you were still charged afterward, that’s something we need to review right away. We’ll make sure your account is fully resolved, prevent any further charges, and address any billing concerns directly.
We’re also sorry for the frustration around return shipping. We understand how that can feel especially when an order wasn’t expected.
Please reach out to us at [email protected] with your order details (or reference this review), and we’ll prioritize getting this fully sorted for you.
We appreciate you bringing this to our attention and the opportunity to make it right.
SD
Sophia D.
Great razor at a great price!
Great razor at a great price!
TW
Tom W.
Easy to order
Easy to order. Quality product. Great price. What else needs to be said. I use my Freebird every day to keep me from looking older than I am.
SC
Skyler C.
Hidden Subscription
I ordered a shaver for my dad's head, while ordering they snuck in a subscription service, and today they ordered a set of replacement blades and charged another 50 dollars to my account with no warning. Keep in mind they never sent an email confirming or verifying my subscription to their service. Scumbag sneaky business practices for a mediocre product.
Response from myfreebird.comMar 23, 2026
Hi there, I’m really sorry this happened. I completely understand how frustrating and unexpected that must have felt.
Our blade subscription is always meant to be optional, and you should receive a confirmation email along with a reminder 3 days before any refill order is processed. It sounds like that didn’t come through as expected, and we definitely want to look into that.
I’d really like to make this right for you. We can help with a refund and take care of the subscription so there are no further charges. Please reach out to us at [email protected] with your order details and we’ll get this resolved as quickly as possible.
We appreciate you bringing this to our attention and the chance to fix it.
