myfreebird.comReviews of myfreebird.com

I cancelled my order because I didn't want any subscriptions. I dislike finding that out after I hit the pay button.

⭐️ 0.5/5 🚨🚩 — Keeps charging me after I canceled, and the blades are rigid I canceled this subscription well before the most recent charge. I contacted my bank to stop future payments from this merchant, and I also canceled directly through email. I've even changed cards, yet I've continued having issues with charges. As for the actual razor, the blades are rigid and do not live up to how they're marketed at all. I originally got this for facial hair and grooming down low, but I don't even use it for either anymore. In my experience, it can catch, clip, and tug hairs HARD—especially that so-called four-circular-blade head facade. There are much better options out there. My razor basically sits unused, yet I'm still dealing with this subscription. 🚨🚩 BIG RED FLAG: I canceled and I'm STILL dealing with charges. The blades were more disappointing than cardboard fries. I would absolutely NOT recommend this company or subscription.

If you’re considering buying from Freebird, here’s what I wish I’d known: my purchase automatically enrolled me in a recurring blade subscription, canceling meant navigating a maze of retention offers, and the marketing emails kept coming after I explicitly asked them to stop—even after customer service assured me they would. I wanted a shaver. What I got was an ongoing chore managing subscriptions and unwanted emails. Based on my experience, I wouldn’t recommend buying from them. Consider whether any discount is worth the hassle afterward. This is HANDS DOWN the worst company I have ever had to deal with

3rd time you sent refills for razor i didn't order and took my money, you owe me and a lots of others that say the same, STOP ROBBING PEOPLE, REFUND OUR MONEY!!!!!

Once they have your card information they will sign you up for a monthly subscription charging you $27 for replacement heads every month. This is how they truly make their money Beware, also the razor will snag hairs unless you pre shave first. There’s better options on the market research those first.

I canceled order within 10 minutes of placing order and they refused to reverse charges! 5 months later they are still refusing to give me a refund after shaver was returned immediately. Worst customer service ever!! They only want your money!! Fraudulent company!!

I wouldn’t do business with this company. They sign you up for blades after you buy the razor and you aren’t aware of this. Then in the middle of the night the charge you for new blades and take it out of your account. Then you email them and they say to late there already on the way. SHADY COMPANY !!!!!

Wish I could give them no stars!! I ordered the freebird basic shaver and when going through check ou they offered to upgrade me from the "Flex series" to the "Flex series plus". I opted to order the docking station and the travel case. What I got charged for was both shavers and the 2 acessories which I did order. Then they started shipping me the blade refills which I did not order or was unaware of. I went online to their site which is hard to find any info on cancelling the subscription and to top it all off they say I don't have any orders with them even though I have an account?!? I have tried to call them, just was on hold, got a hold of someone who put me on hold and then my call was disconnected. Finally I had to dispute the charge with my debt card which is an issue and was told to cancel my card to get the charges stopped. I am filing a complaint with the BBB. And to top it all off the shaver is just OK. Nothing like their commercials, DON'T BUY THIS PRODUCT!