MoonpodReviews of moonpod.co

Response from MoonpodApr 4, 2022

Hi Kathie and thank you for your input. And, while we regret that you feel this way about Moon Pod, we appreciate you taking the time to provide us with your feedback. Please know that our ears are always open to customer feedback, as it will help us gain insight into how other customers feel. Rest assured, we will take this into consideration in order to improve our work at Moon Pod. Thank you once again for considering the Moon Pod, and for anything else, feel free to reach out to us via chat or email on our website. Stay safe!

Response from MoonpodMar 29, 2022

Hi Keith, and thank you for your input! And, while we regret that you feel this way about Moon Pod, we appreciate you taking the time to provide us with your feedback on how the product was delivered to you, as well as posting reviews on our website -- please know that our ears are always open to customer feedback, as it will help us gain insight into how other customers feel. We'll look into this and rest assured, we will take this into consideration in order to improve our work at Moon Pod. And should you need further assistance with your product, please feel free to reach out to us via chat or email on our website. Thank you once again for feedback!

Response from MoonpodMar 29, 2022

Hi Maria, and thank you for your wonderful feedback! We're glad to know that you love the comfort the amazing Moon Pod product brings! Thank you once again again for all your support on the Moon Pod, and see you soon with your complete Moon Pod set!

Response from MoonpodMar 29, 2022

Hi Karma, first of all, thank you for your wonderful feedback about the Moon Pod! We're glad to know that you are very happy with the service we have provided -- here at Moon Pod, it is our goal to provide the best customer experience we can to all customers! Thank you once again for your amazing support and feedback about the Moon Pod!

Response from MoonpodMar 21, 2022

Hi Nanette, and thank you for your input. We also appreciate your note, and we're sorry to know that one of your orders was placed in error, and that you were not satisfied with the other product that you have tried -- and we'll be happy to assist you with your concerns or a return! Please feel free to reach out to us via chat or email on our website: https://www.moonpod.co/pages/faq, or you may also call us at 888-910-9945. Our phone support is available from Fridays to Tuesdays, from 11am to 3pm ET. Once again, we're sorry for any inconvenience here, and we thank you as well for your understanding! Please reach out to us as soon as you can, so we can further assist you, and stay safe!

Response from MoonpodMar 21, 2022

Hi Robert, and thank you for your feedback about the Moon Pod! We're glad to know that you love the comfort this amazing product brings, and that you were able to watch a movie, pain free! We're also glad to know that you are satisfied with our service -- here at Moon Pod, it is our goal to provide the best customer experience we can to all customers! Thank you once again for your amazing feedback and support on the Moon Pod!

Response from MoonpodMar 21, 2022

Hi Bob, and thank you for your input -- We also apologize for any delays with the shipment and delivery of your order, but please know that our team is working hard to process and ship all orders as quickly as they can! We also appreciate your feedback on how the product was introduced, and we're sorry to know about this! Although this a rare problem with the Moon Pod that we've encountered, we'll work with you to resolve it! Please feel free to reach out to us via chat or email on our website: https://www.moonpod.co/pages/faq, so we can assist you with your concern. Thank you once again for your feedback, as well as for your understanding!

Response from MoonpodMar 21, 2022

Hi Julie, and we thank you for your input, and we're also sorry for the delays and inconvenience here! Kindly note that our team is working hard to process and ship all orders as quickly as they could, and we apologize as well for any delay with our responses! And, while we regret that you feel this way about Moon Pod, we appreciate you taking the time to provide us with your feedback. Please know that our ears are always open to customer feedback, as it will help us gain insight into how other customers feel. Rest assured, we will take this into consideration in order to improve our work at Moon Pod. Thank you once again for your feedback, and for anything else, feel free to reach out to us anytime and stay safe!