Shawna S.
I'm very happy with my experience
I'm very happy with my experience! Only change I would make would be around the checkout process. When checking out there was an option to PAY NOW which was located close to the discount application field. It's easy for a person to hit PAY NOW when trying to add the discount. Maybe having an extra validation page after hitting PAY NOW would allow for customers to make sure they are truly ready to proceed and check out.
Response from MoonpodMar 17, 2022
Hi Shawna, and thank you for your wonderful feedback! We're glad to know that you are very happy with the service you experienced with us -- here at Moon Pod, it is our goal to provide the best customer experience we can to all customers! We thank you as well for your input regarding our payment process! Please know that our ears are always open to customer feedback, especially regarding our process, as it will help us gain insight into how other customers feel. Rest assured, we will take this into consideration in order to improve our work. Thank you once again for all your feedback and support with the Moon Pod!


