MoonpodReviews of moonpod.co

Response from MoonpodOct 8, 2024

Hello and we're sorry for this inconvenience here. We're sorry to know about the inconvenience you experienced when you made an online purchase. However, our company the Moon Pod, does not sell or offer vacuum cleaners. Our company is based in the United States, and our products are bean bag furniture and sleeping accessories. You may check and visit our official website: moonpod.co for reference. We appreciate your understanding on this matter and stay safe.

Response from MoonpodJun 16, 2024

Hi Marc, First of all, thank you for all your support on the Moon Pod! We appreciate your wonderful feedback, and we're glad to know that you love the comfort the amazing Moon Pod brings, as well as the customer service we have provided -- here at Moon Pod, it is our goal to provide the best customer experience we can to all customers! Thank you once again for your amazing feedback and support on the Moon Pod!

Response from MoonpodJun 26, 2023

You're welcome Elissa, and we thank you as well for your feedback! And we're really sorry to know that you received a defective product and had to process a return -- we hope that our team was able to assist you satisfactorily with your concern. Thank you once again for your input, and we hope to see you with the Moon Pod or other products someday. Stay safe!

Response from MoonpodMar 17, 2022

Hi Shawna, and thank you for your wonderful feedback! We're glad to know that you are very happy with the service you experienced with us -- here at Moon Pod, it is our goal to provide the best customer experience we can to all customers! We thank you as well for your input regarding our payment process! Please know that our ears are always open to customer feedback, especially regarding our process, as it will help us gain insight into how other customers feel. Rest assured, we will take this into consideration in order to improve our work. Thank you once again for all your feedback and support with the Moon Pod!

Response from MoonpodFeb 3, 2022

Hi Geri, and thank you for your feedback! We apologize for any inconvenience reaching out to us and we're glad to know the our team was able to assist you and resolved the issue you had with the product! We're also glad to know that Abbie loves the comfort the amazing Moon Pod product brings, and that you are satisfied with the service we have provided -- here at Moon Pod, it is our goal to provide the best customer experience we can to all customers! Thank you once again for your amazing support with the Moon Pod!

Response from MoonpodFeb 3, 2022

Hi Dale, and thank you for your wonderful feedback! We apologize as well that the cover was not included when you initially received your order, and we're glad to know that you are satisfied with our resolution and service -- here at Moon Pod, it is our goal to provide the best customer experience we can to all customers! Thank you once again for all your support and feedback about the Moon Pod!

Response from MoonpodDec 2, 2021

Hi Christopher, and thank you for your feedback! We appreciate your comment on this, and we're sorry for the inconvenience you experienced when you placed your order on our website. We will look into this, and correct any issues that we have. We thank you as well for your input regarding our service! Know that our ears are always open to these observations, so we can improve our work at Moon Pod. Thank you once again for your feedback and support on the Moon Pod! And if you need anything else, feel free to reach out to us anytime.