Norrie
Any 5 star review is listed as U.S.
Any 5 star review is listed as U.S. Buyers beware I bought this piece of rubbish last year Cheap Chinese import
Moonpod is listed under Furniture Stores.
Moonpod (moonpod.co) has 413 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Norrie
Any 5 star review is listed as U.S. Buyers beware I bought this piece of rubbish last year Cheap Chinese import
Francesca S.
The fact that Drew Gooden spends so many videos proving that this company doesn't give a shit about quality and showed proof they delete and don't make most bad reviews public shows they are a scam. Their products are overpriced, and so many people complain about this site on Reddit and social media. Do not support this company so many of the excellent reviews are people who have been brainwashed by their ads that are everywhere, and the fact they are still selling the moon pod is crazy it is shit. I will never purchase from this company with the amount of videos I've seen that show this company only cares for money and not the customers also the fact that in the moon pod description it says this "Warning: May cause fights on movie nights. Your home might need more than one" shows they want more money
Rashmita R.
Awful product - wouldn't recommend to purchase! Have complained many times - the wheel just comes off after use on 1 floor of the house! they keep telling me to purchase other parts! how can a wheel of the machine fall off!. Awful customer services, the clips that hold the extension broke and so did send me a replacement - the WHOLE thing is pure plastic and afraid to pull it apart for use on stairs as breaks easily.
Kelly L.
Do not waste your money on this vacuum. Hadn't had ours long before it started to drop the contents of what had just been hoovered, back out onto the floor once the vacuum had been turned off. Tried to get around this by pressing it onto the highest mode to increase the suction prior to turning it off to ensure that the pipe was clear, to no effect. I also emptied the canister every time the vacuum was used. At just over a year and out of warranty, all of a sudden, the E3 code came on and the vacuum stopped working. The suction pipe had split completely at the bottom rendering it a lost cause. I binned it and bought a Gtech AirRam 3 and have never looked back.
lisa S.
Moonpod shipped part of our order to the incorrect address and part of our order to our correct address. Attempts to communicate with their customer service team are maddening. This is an expensive product and we will not be a repeat customer based on shoddy customer service. We haven't even received our full product yet. Purchase comfort items from anywhere other than Moonpod.
Shelley
I bought this after reading a review in a magazine. I think they were using a different cleaner! It clogs far too easily and fills up very quickly, every time I use it I have to empty it and it clogs at least every alternate time I use it. The suction is pitiful unless you turn the power up and then it’s mediocre and the battery runs down really quickly. It’s impossible to do my whole 3 bed house on one charge. I wish I had never bought it.
Richard H.
No suction just clogs up when used on carpets difficult to change tools
Vincenzo M.
Una vera fregatura