MinebrickReviews of minebrick.com

Love it. What a lovely unique idea

Perfect I love my order with you guys my husband love the girft I buy for him with you guys thank you it's nice .

I ordered "Personalized Couples Brick Figures" for $59.95 with the preview option. Once I saw the initial rendering I realized they rendered only the heads from the photo, and the rest was not custom. I requested some changes and got a response that I can only customize facial features (great). I tried asking them to render full body since NOWHERE in product title or description is it written that only the head will be rendered, and also they sell full body figures for the same price. Nothing worked, they did not acknowelage false advertising and proposed 50% refund or an option to pay extra for full body renderings. Now I'm stuck with mine and my girlfiend's heads stuck on top of somebody else. Perfect Valentine's Day gift, thanks MineBricks. Do not shop there, let their competition push them out of this market. FYI: The "best effort to solve my problem" as they called it in the response was bribing me with $8 to delete this review.

Prompt response, and right advice, leading to problem solved, grateful!

Received a faulty gift for Christmas. Contacted the company, the staff were helpful but would only refund half the order so I’ve lost money on a faulty item.

Amazing customer service and quick responses to help with my order! What an amazing product:)

Paid additional for express shipping (3-5 Days) Item still not received after 2 weeks. There was hidden additional fees not mentioned on website.

great service, had missing pieces and contacted Minebrick. after a bit of emailing back and forwards the pieces were replaced ad sent out to me.