MinebrickWe are dedicated to documenting you and your loved ones in a fun way. Make your photos less banal and your gifts more creative. We will meet all your gift expectations.Minebrick,since 2022, we have been delivering the best shopping experience for customers around the world. Minebrick direct-to-customer enables Minebrick to create the most unique personalized brick figure gift for all occasions in a very competitive price.We have a professional design team that can meet everyone's customized needs; professional photography equipment to fully demonstrate product features. Personalized gifts are made just for you.
Minebrick (minebrick.com) has 664 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Ashley
MineBrick not only provided excellent customer service but ultimately delivered perfect product! I was able to easily communicate with the staff at MineBrick in order to personalize the build a few times. We love the result! Thank you MineBrick!
Amron R.
Love!!! I loved the end product. I actually got my order wrong and the team got in contact with me to confirm details. Lindsay assisted by amending my order and there was no hassles at all. It only took a little over a week for whole process - from order to door. Definitely would recommend.
Natalia T.
Very helpful and prompt customer care team. Great quality products. Happy with my order
Oana H.
I have ordered a Pokemon style card for Father’s day. It came a bit crumpled, the lamination was terrible, the edges were huge. Quite disappointing. (too bad i can’t upload pics) I left a review stating my experience. I was contacted by their customer service and they offered to redo the order if i take the review down. So i did. I have now received their “redo” order. And while the card looks significantly better, it is not my order. Not my picture, text or customization. Such a huge disappointment… I am giving it 2* because at least they tried.
Response from MinebrickJul 17, 2026
We are truly sorry for the disappointing experience. This is clearly not the experience we want for our customers. Thank you for bringing this to our attention, and we sincerely appreciate your patience. We hope you'll give us the opportunity to make this right.
Irvin A.
The overall experience was 3 but Amy was a 5. There were some production difficulties and communication difficulties with what I wanted for my product design based on my complicated animals colours. The team I would like to say did their best but was unfortunately unable to achieve the difficult requests I was making. Amy however was responsive, offered many times to aid in the product design and at the end of the day, we could not come to a resolution as a team. Amy however was able to meet me more than half way when the process did not have the results I wanted and gave the customer what they requested despite no product being purchased.
Response from MinebrickJul 10, 2026
We truly appreciate your understanding and patience throughout the design process. Your feedback is very valuable to us, and we will continue working to improve our customization process and customer experience.
Marin B.
Je suis très satisfait du service client Il y a eu un problème dans la commande, mais le service client de minebrick m'a renvoyé le colis avec le bon lego et a été très compréhensif pour ma demande.
Neta R.
The team responded very quickly and made sure that the product met all my requirements. The changes I requested were also made promptly and to my complete satisfaction. I’m very happy with the service!
hieec
Lindsay was fantastic! She made getting my replacement Father’s Day gift quick and stress-free. She was friendly, helpful, and kept me updated throughout the process. Thank you for the excellent customer service!
