Mile AutoReviews of mileauto.com

Response from Mile AutoMar 17, 2025

Hello Harby, thank you so much for your kind words! We're thrilled to hear that you had such a smooth experience and that our team was able to pay attention to the details. We really appreciate your feedback, and we’ll continue working hard to provide excellent service. Your satisfaction means a lot to us!

Response from Mile AutoMar 7, 2025

Thank you so much for your kind words! We're thrilled to hear that you had a quick and easy experience. Tammy J will be so happy to know she made a positive impact. We appreciate your feedback and look forward to serving you again soon!

Response from Mile AutoMar 4, 2025

Thank you for your kind words! We're thrilled to hear that Jose A. provided such great support and was able to assist with your needs. We’ll be sure to pass along your feedback to him. Your appreciation means a lot to us!

Response from Mile AutoMar 4, 2025

Thank you so much, Pastor Carl and Brenda, for sharing such a thoughtful review! We're so glad to hear that Heather went above and beyond to assist you with switching vehicles, and that her positive attitude made such a lasting impression. We truly appreciate your kind words and are thrilled to have earned your trust. We look forward to serving you for many years to come! Best wishes to you both!

Response from Mile AutoMar 4, 2025

Hi Josh – We appreciate your concern, and make every effort to efficiently and fairly handle all claims. We would like to review your claim but cannot find information under your name in our system. Please reach out with your details to [email protected] so that we may escalate this matter. Thank you.

Response from Mile AutoMar 7, 2025

Hi David, thank you so much for your amazing review! We’re thrilled to hear that our transparency and customer care have made such a positive impact on your experience. At Mile Auto, we strive to offer the best solutions and service for our customers, and it’s great to know that we’ve earned your trust. We truly appreciate your feedback and look forward to continuing to serve you!

Response from Mile AutoMar 4, 2025

Hi SDLT – Thank you for bringing this to our attention. We subscribe to an automated system used by most leading insurers to report coverage to regulators in each state. In addition to our regulator reporting system, we recommend that our customers always carry a copy of their proof of insurance in their vehicle. And, not being able to reach anyone in our US-based Customer Care team is likewise a mystery. You may always call us and text us at 1-888-654-3001. Our customer care lines are open between the hours of 9am & 6pm nationwide. If you would please reach out to [email protected] with your policy details, we will research this and get it taken care of promptly. Thank you.

Response from Mile AutoMar 7, 2025

Hi Toyya, thank you for sharing your experience! We're so glad to hear that Heather was able to assist you promptly and answer all your questions. We’ll be sure to pass along your kind words to her. We truly appreciate your feedback and are here if you need anything else!