Mile AutoWith pay-per-mile car insurance from Mile Auto, your insurance is costs are based on the miles you actually drive. That means low mileage drivers can save 60% or more. Drivers with lower mileage vehicles deserve to be charged fairly for their auto insurance instead of being overcharged by traditional insurers. With Mile Auto, the less you drive, the less you pay.
Mile Auto (mileauto.com) has 328 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Erma M.
My problem was solved I recommend this company with 4 stars
Response from Mile AutoOct 20, 2026
Hi Erma - thanks for your review on Trustpilot. We are glad our team was able to resolve any problems you were having. If you need anything further, please feel free to reach back out to us. Thanks for being a valued member of the Mile Auto family. -Mile Auto Customer Success
MH
Doing things online won't work but if you call, a rep will help you patiently. The savings are worth any glitches seeing as I only drive about 1000 miles a year.
Response from Mile AutoJan 27, 2026
Hi MH - thanks for your Trustpilot review. We are glad one of our licensed agents was able to assist you. At 1,000 miles per year, Mile Auto's pay-per-mile policies are an ideal fit for your low-mileage lifestyle. Stay safe! -Mile Auto Customer Success
Bruce W.
I called Milesauto with an issue concerning my policy statement Mr. Jose A. was very patience with me. He was able to explain the new terms of the policy and helped me to understand the new policy. Great customer service from Mr Jose A Thank you again for outstanding customer service
Response from Mile AutoJan 16, 2026
Hi Bruce - thank you for your review on Trustpilot. Feedback from our customers in key for us to continuously improve our products and services. We are glad that Jose was able to assist you. Thank you for being part of the Mile Auto family. -Mile Auto Customer Success
Salina Banks S.
I haven't received a odometer reading request text for April or May. I do not want to lose my policy for non- payment. I love this company so far. Great pricing for full coverage. Please contact me by text soon.
Response from Mile AutoMay 13, 2025
Hi Salina - Tammy in our Customer Care department will be reaching out to you to take care of this. Thanks for being a Mile Auto customer!
Shannon Jessica C.
I just renewed with this company. My payments are much lower than the last horrible company ROOTS(don't use them, they stole money from my account after I canceled) so far I've had no issues. The man I just spoke to was very helpful. I'm paying 1/3rd what I was paying with roots for the same exact coverage. If I continue to have the experience I've had so far ill be a customer for life and will give 5 starts. 6 mths in,so far so good. No claims, knock on wood, but great prices and I've had great customer service. After the experience I had with roots who after 1 yr raised my already outrageous rates 100 dollars, then 3 mths after I canceled went into my account and took out 400 dollars still refusing to give it back, I'm weary. I always kept the same insurance company for 30 years before. Now it seems you have to look for a new company every 6 mths. I'm hoping everything continues going well. I read some reviews, I haven't had any of those issues. I call and those I've spoken to have been very helpful. So🤞hopefully I can say I found my new insurance company, and stay with them.
Response from Mile AutoMay 9, 2025
Hi Shannon, Thank you so much for taking the time to share your experience. We’re truly glad to hear that things have been going smoothly and that you’re seeing meaningful savings with Mile Auto. It's encouraging to know our team has helped restore some peace of mind. We also appreciate your kind words about our customer service team. We’ll be sure to pass the feedback along. Please know we’re here to support you every step of the way, and we’re committed to earning that 5-star experience long-term! Thanks again for choosing Mile Auto! We’re grateful to have you with us. - The Mile Auto Team
Unc
Heather was very informative and answered my questions without trying to sell me on Mile Auto. I did my own research and they are excellent for people that work from home and don’t drive everyday I have not and hope I never have too use the claims department , I would absolutely say give them a call and get a quote . Follow exactly was is in the contract and you will be very happy. I think the bad reviews come from people that just don’t understand the process . Try them and if you don’t like them change insurance carriers.
Montori A.
Great Insurance. They've been very cooperative, easy to work with, and understanding. But why is their WEBSITE ALWAYS DOWN AND UNVALIABLE. You have to call for EVERYTHING. You can't even make changes to your policy or payments without calling. I feel like they're never going to get it up for us to use. I've had them a year and never once been able to login.
David
The only issue have with this insurance is the fees for taking a photo, texting. What not have a flat fee for the mileage I drive without the additional fees? Not a big fan!!! Needs a little adjustment to be the one!!
