Mile AutoReviews of mileauto.com

Ian he great! He really helped me filing my first report during this traumatic situation.

Montana was so helpful. He helped me on all aspects of this claim and he also helped me in my son‘s claim from two weeks ago, so he was very knowledgeable and very helpful. I do appreciate it and he was very personable and very friendly.

Very happy with my policy. I've recommended this company to a few other people and it seems to be a good experience for them as well. I really appreciate the customer service. I had to call to get my policy updated and the customer service rep was very helpful, quick and friendly.

The staff member was clear and guide me to understand the importance of the information as required. And explain my question!

Finn was absolutely outstanding with his Patience and knowledge. Had just sold a vehicle and it was at the Dealership but I had to send my odometer readings. Got the invoice and Fin walked me thru the whole process without any problems. Great representative and outstanding customer service .

My husband and I switched our insurance to Mileauto about six months ago. Prior to that we had used the same high profile auto insurance for seven years straight at a very expensive rate, and although we had seven years of loyalty and we are older, and our driving records were clear, the cost kept rising! You would think having a great record being older and loyal to accompany a year after year we would see discounts, but it was never the case, and we had never filed any claims. Finding my auto insurance was a complete and unexpected surprise. At first we thought it must be a scam. This couldn’t be real and then we found out it actually not only as real. It’s amazing!!! All those years of payingall of those prices almost made us sick to our stomach, once we discovered my lotto and realized how much money we were wasting every single month! Mileauto completely changed our car insurance experience 100%!! Now we couldn’t be happier with our decision. not only do we pay a fourth of the cost yes I said 1/4 the cost for complete coverage. We appreciate the fact that one of our vehicles is only used to move things from time to time why our other vehicle is our regular day-to-day use and having it rate different makes complete logicalsense us.😁 We’ve only have had positive experiences with customer service. Every person we’ve talked to or been in contact has been nothing but positive, helpful, and informative. We couldn’t be happier with not only the cost but the customer service and its policies and procedures. Thank you again so much for making car insurance affordable and available. Something very unique to find in the country these days! Mile auto car insurance hands-down has saved us hundreds of dollars every single month! Yes! I said hundreds of dollars! Thank you, Mileauto👍👍 Nicole and Brian Andersen Ft.Collins, Colorado.

YESTERDAY, 07-30-26, JENNIFER IN CUSTOMER CARE, A SUPERVISOR, CAME ON THE LINE TO ASSIST ME IN PROPER TRANSMISSION OF THE REQUIRED MONTHLY ODOMETER READING AND POLICY NUMBER. PREVIOUSLY IT HAD SEEMED TO BE FLAWED CAUSING STRESS NOT KNOWING IF I WAS STILL INSURED. SHE WAS PROFESSIONAL, WELL VERSED IN THE PROCESS, AS WELL AS A PERFECT SPEAKER TO SAY NOTHING OF BEING PATIENT!!!😉 TODAY,07-31-26, I WAS SEEKING FURTHER CONFERMATION IN THE TRANMISSION PROCESS. THERE WAS A SURPRISING MALFUNCTION IN THE TELEPHONE SYSTEM. I KEPT MAKING ALL EFFORTS TO GET THROUGH TO SOMEONE TO HELP ME OUT AND THAT IS WHEN I ENCOUNTERED HEATHER!!!! SHE WAS IN MARKETING. NO MATTER AS SHE WAS ALTOGETHER IN TUNE WITH ME AND READ THE NOTES OF THE PREVIOUS DAY WITH JENNIFER. HEATHER WAS ALSO WELL VERSED IN THE RESOLUTION AND WAS SO LIGHT AND CHEERY AS WELL AS PATIENT!!! I AM CERTAIN SHE HAD A GREAT SMILE TO MATCH HER PROFESSIONALISM. THESE TWO LADIES MADE MY DAYS. HEATHER EXPLAINED THE RENEWAL COSTS AND HOW THEY WERE CALCULATED TO HELP ME SEE MY BILLING PROCESS!!! ACES!!! I AM GREATLY IMPRESSED AND CONVINCED THEY ARE A MAJOR ASSET FOR "MILEAUTO" INSURANCE COMPANY. THEY EARNED AND DESERVE RECOGNITION FOR THE STARS THEY MAKE SHINE FOR THE COMPANY. GOD, BLESS THEM BOTH AND "MILEAUTO" INS.🫵✌️💋 ROB WALDRUP 713-201-9926 SAN ANTONIO

I had been having an issue making a payment and it was super frustrating so I called in for customer support. The core issue was simply a typo! Which was easily corrected. The thing is though I had missed the typo but the support agent spotted the typo almost immediately. Calling for support is often time consuming and sometimes less than supportive, it was a pleasantly QUICK and ACCURATE and even personable support agent. 5 outta 5!