Micro CenterReviews of microcenter.com

Been a great experience with them. I've bought from them for years as we have one that's local. So this is going to be about their actual store & not their online store. I just upgraded my PC recently and had a number of other sites quoted for prices. They quickly priced matched all the ones I had saving me hundreds of dollars on my build and headaches if I went with shipping from various online stores. They have a lot of options and even with this recent Covid pandemic going on store pick up was a breeze. Bought it online,drove up got help with lifting it into the car and on my way. If a price seems too high, look around online and as long as it's from an official store and not a 3rd party seller on there, they'll match it.

Ordered a refurb Lenovo thinkcentre. Within 10 mins got a email to proceed to the store. I selected curbside pickup, we waitied about an hour in our car. There was a line to limit people into the store in Queens, NY, considered to be the worst Covid outbreak worldwide. Employees were safe, and limiting people in the store. The curbside pickup delivery guy knew the order, got it quickly, and put the computer in the backseat of the car. I will be a long term customer to support local business. Stay safe.

ssue with MicroCenter online retailer. Don't use their online order system. Ordered a item from the online web store. Cancelled the order within a few hours of the order placement. Removed the item from my order history and sent an contact notification using the MicroCenter browser tool on the Customer Service page. I drove several hours and picked up the item at a MicroCenter store. A few days later I saw the pending charge to my credit card. It was for the online order. Sent another contact notification telling the online web store to cancel the pending charge and cancel the order. I was told it was cancelled. Three days later MicroCenter shipped the item from the online order. I sent another contact notification asking what the hell are they doing sending the item. I've asked multiple times for the order to be cancelled. I get an apology from Sean Molnar and a FEDEX return label. I return the item the same day it is delivered. Dropped it off at Walgreens. Never opened the shipment box. FEDEX shows it delivered the next day. Five days later I'm still waiting for my refund of $276. Don't use this company. Completely incompetent employees!

Save yourself! I placed an order almost a week ago and it's still pending. Gonna have to get my credit card to probably cancel the pending charge. I needed a router much faster than this! In particular the ax-11000 from Asus. I've been on hold for 50 min and never spoke with a human. Written emails and tried to chat them when they say they're online. They're frauds EDIT: I got an answer on the phone after an hour and 5 minutes. I was told that my product didn't ship yet. It came though. Ordered on the 17th and arrived on the 27th. Customer service either needs work or has been affected by coronavirus. But they're legit. I recant my previous review

I placed an order on Wednesday at 3AM for a single SSD drive and I paid extra for Overnight/Next Day shipping. Wednesday came and went and my SSD didn't ship. Thursday came and went and my SSD didn't ship. Friday evening I finally got notice that my SSD had shipped. Fine, I'll get it Saturday....nope. Upon checking the shipping details, they specifically put in the instructions that FedEx deliver it on a weekday. That means Monday, but oh wait, Monday is a holiday. That means Tuesday. ONE WEEK to receive a single SSD that I paid extra to get next day. Nowhere on their website does it say "Next Day" shipping is "Next Business Day". Not a single place I could find. I immediately contacted them and was basically told "Oh well, deal with it" in longer customer-servicy terms. I told them to recall the shipped product and take it back, now I'm having to wait until whenever to get my money back. Be aware, that even if you pay extra for next day shipping, you'll get it whenever they feel like sending to you. They replied to my review on Reseller Ratings, and I posted the below comment: It's just coincidence or happenstance that things happened to work out EXACTLY where I could have gotten the item in the same amount of time even if I did not pay extra for shipping. In fact, I had a previous order with standard free shipping and I did, indeed, receive it substantially faster than I would have received this one with paid shipping. Furthermore, as you mentioned you were "currently processing this recall", you received this item back in your warehouse on 2/19 at 10:13 AM. I opened a ticket for this refund to ensure I received it after this fiasco and here's how the ticket went: 02/20: "Refund process could take up to 14 days depending on your financial institution. I will definitely forward this to our management team though." 02/20: I advised that I understand about my "financial institution" but it didn't answer my question if they had even ISSUED the refund. 02/21: "It looks like we have not quite yet (issued the refund), but my management is going to be reaching out to our warehouse to see if they can get that issued today." Okay, so this means the original message was entirely pointless since it hadn't even been issued. 02/22: "I do apologize for the delay on this and the issues with the order. This will be finalized and processed fully by the end of the day. Management and the warehouse team have been made aware to give this priority." 02/22: Near the evening, I ask if this was completed.02/23: "We do apologize for the delay. We are waiting on information from our warehouse. We will most likely receive the update on Monday." 02/23: I express my discontent and further emphasize I will no longer be conducting business with Micro Center. 02/23: "I know that this is upsetting. The department that issues the refunds is closed on the weekends. We will need to wait until the next business day. If I could issue this for you, I would, and I do sincerely apologize." 02/24: I finally receive notice of the credit being issued, of course, WITHOUT the additional I paid for shipping being refunded. While I understand this may be policy, I never even received the item. You recalled it. I shouldn't have to pay for shipping for a product I never even received. The additional shipping charge is an acceptable payment, I suppose, for the right to never do business with you again. I was also given numerous false promises throughout this ticket so I have adjusted my original star ratings accordingly. Never again, Micro Center. Never again.

We bought a new desktop that within two days had a faulty OS and a faulty DVD drive. We returned it within 5 days of purchase and had also purchased a $89.99 warranty plan. They tried to charge us to transfer data even though they obviously had sold us faulty equipment. They also did not get back to us on the repairs and were unprofessional. I wouldn't ever go to Micro Center again or ever recommend them.

fantastisk service og lave priser højt anbefalet af mig

Good service and prices.