Micro CenterReviews of microcenter.com

Wow, what a terrible disappointment! After 10 years and at leasat 8-10 thousand dollars of purchases from Microcenter, Microcenter pulled a bad one on me. I told Microcenter's staff that Outlook, in my 2019 version of Microsoft Office, was no longer working despite my best efforts. They recommended I update and purchase Microsoft Office 2021 Home and Student version to replace my 2019 version. (The 2021 Student version was the only one Microcenter was selling, available only through a download.) On returning home and loading the Office 2021 Home and Student version, I discovered it did not contain Outlook at all! Microcenter's advice to me was wrong. Of course, I deleted it and then brought the 2021 version card back to Microcenter for a refund. Believe it or not, Microcenter refused to reimburse me, despite its bad advice. It said it would not do so because I had already tried to install the incomplete version of Office 2021. Microcenter never informed me that the incomplete computer software it recommended "could not be returned." Tough luck, customer. So Microcenter turned a ten-year satisfied customer (me) into an extremely unhappy one. It does not honor its advice. Microcenter has permanently lost a very loyal customer.

I would not recommend going here for a serious computer hardware repair. No one in my family has ever walked out of the Westmont IL location with our computers fixed. Most recently, I spilled juice on my expensive laptop. I acted quickly cleaning up as much as I could, turning it off, and waiting two days for it to dry at different angles before turning it on. Before I turned it on, I took the computer to John, an older man hopefully close to retirement. He refused to look at it claiming that motherboards are super expensive and they would not even be able to look at it for two weeks. I took it back to them after I confirmed that the laptop still worked normally minus the keyboard being sticky. Unfortunately, John was working that day as well. He coldly asked me if I had any "quick questions". I told him the laptop worked fine and began to inquire about the cost of a keyboard replacement. He still claimed that the repair would to be too expensive and not worth the time. It was clear from his excuses that he just did not want to take the time to repair a computer damaged specifically by a liquid spill. Then another guy came out and told me the same thing. I didn't want to take my computer to a place that was determined not to take the time to give the laptop an honest look. I couldn't trust them. So, I went somewhere else that was very reputable. They actually looked at it and told me it was just the keyboard that was damaged and had it fixed in a few days. Moral of the story, don't get your repairs done at Micro Center, at least not at the one in Westmont IL. Edit: This was typed and posted on the laptop that was spilled on and then fixed.

Do not buy things here. You cant return them. The 15 day returns are a joke. Nobody has that kind of time commitment. Two mothns ago they suckered me into buying a premium grade display $149 over online price that is not compatible with macbook laptop. Went in to the store with packaged product and receipt, asked for store credid and they would not honor the return. Stared looking at networking products, all on average 15% over retail market average. Honestly some brick and mortar dinosaurs like this dont deserve to be supported. Amazon to the rescue. I will line Besos’ pockets in exchange for decent customer service.

I bought an Inland Power Strip - Black; 12 Outlets; 3420 Joules; 4 ft. Cable online and i still haven't received it & still no refund. this will be my first and last time buying from them!

The staff were knowledgeable and helpful and have a good return policy. Pricing is amazing. I'm glad I found them.

Really nice its a really nice apps for me really nice most useful apss

Bought a PowerSpec G439 from here with a 2 year warranty right around a year ago. Have been getting an error saying "Over current have been detected on USB device! System will shut down to protect motherboard". I brought it in a week ago tomorrow, and it still" hasn't been assigned to a technician" is what I've been told. I've now been told twice they are going to email the manager to get an update, and they don't know when he works again. So much for their 48 hour repair service... I'll never buy from here again

scam artists ripping me off on my credit card I have over 800 rating and you going to screw it up ,scam, Ill give you bad reviews everywhere, see how you like it