Micro CenterReviews of microcenter.com

In my personal experience shopping at micro center, I can only explain and reiterate as positive. Although at times lines may be long, prices are not always the best, and yes it is quite the drive, I still find micro center to be my GOTO electronics store. I purchased my first 3d printer through their store, in person (199) as well as a 2 year warranty which was no more then like $60 USD. I had to use my warranty in no more then a few months (due to user induced error with the printer) but the employees helping me were very accepting and understanding and actually put the FULL value I paid for my last printer towards my new purchase. I've since bought 2 laptops, 3 pcs, a multitude of accessories ( which include keyboards, headphones, mousepads) all with warranty. For reference the keyboard i bought was $60 and warranty was about $5. Doesn't get better.

I've been going to Micro Center for about a decade now and this last service I went to them for will be the last they get my business. I paid for an upgrade of CPU and to install an extra SSD drive in my computer. As it turned out when I brought the computer home, one of my previous drives was not showing up. I had to disconnect everything and bring it back to the store. They fiddled with it for about 30 to 40 minutes, while I patiently waited in the store. Long story short, they could not figure out the issue and decided to tell me there were no options for me; the SSD MV slot was simply not working any more and it's just something that "happened," they said probably after the BIOS flash to run the new CPU. They were not willing to even attempt to make me whole in any way. This is a work computer mind you. The manager idiotically refused any and all options I was willing to take and walk away despite the non-functioning MV SSD slot. With my computer still somewhat dismantled (including an expensive audio card they had taken out to access the SSD slot) I told them firmly since they were taking my money and were not willing to do anything, to give me everything back and that I would at least look more into it. After 3 days or so of downtime and lost wage, I finally figured it out on my OWN, no thanks to them. They simply just don't really care to figure out problems or work and compromise on solutions. So, they got my money. They got one over on a customer, they "win" I guess.

I'm a semi-retired IT professional and have been shopping at Micro Center for more than twenty years. I've yet to have a bad experience there. I presently live more than two hours from the nearest Micro Center (the one in Yonkers, New York), but still consider the trip worthwhile. My most recent trip was yesterday, March 3, 2023 to buy a GPU that they only had two of left in stock. I placed the order early in the morning, and it was ready by 10:00 a.m. when the doors opened. What I like most about their stores is that most of their employees are smarter than I am (or at least more current, since I'm semi-retired now). There's no point seeking advice from people who know less than I do. I want people who are smarter than me. Micro Center also has excellent inventory. You can walk in with nothing and walk out with everything you need to build a computer. What I usually do is order anything that's on sale or low in stock online for store pickup. Then I shop around in the store when I get there an add whatever other stuff I buy to the pickup order. That assures that the item that was the main reason to make the trip is still available when I get there.

I have shopped at Micro Center for many years. Their return policy is incredibly generous; their in-house Inland products are generally a good value; and they can sell you a computer ("PowerSpec") brand that is worth the price of entry and, get this, actually serviceable by anyone with half a brain. Unfortunately most of the reviews here, lack said half a brain. People are human; stores aren't perfect. But if you want to pretend that one of the best-regarded computer stores in the US should be more like a 5-star restaurant, and bow down to your idiocy, then you are gonna be disappointed.

Slowest shipping I've ever experienced, ordered from them and Heusinkveld the same day within hours of each other. package from Heusinkveld made it from the Netherlands to being delivered in Michigan in 3 days! meanwhile my package I ordered from them still sets at their distribution center that is only 3.5 hours away from me. talked to their chat person yesterday and said it takes 1-3 days to ship, so seems to me like they take full advantage of their timeframe which also tells me customer service isn't a priority to this company, this will be my first and last order I ever place through microcenter!! Did I also mention I paid extra to get faster shipping?

Anthony B. In technical service department of the Madison heights store did a terrific and fast job for both myself and my wife. Separate issues and different notebook computers. Very personable and professional. Great job!

Awful place. Used to be decent now just a screw the customer place. Paid to have my data transferred and they never did. Charged me 300 bucks for nothing, and never got another 400 bucks in software. I’m older - made fun of me and tried to shame me out of the store when I complained. Bunch of male bullies working under the supreme bully of all - the manager. Customer service never returned my calls of complaints. They are a joke.

I don't usually buy here, but on the recommendation of a friend, I decided to buy an Intel core I5 laptop at MicroCenter, since I needed it for classes via zoom. A week ago I turned on the computer and the camera simply did not work. I consider that a laptop can be damaged with use, but in less than two months and with so little use, without it having been moved, it tells me that they are not selling laptops that are good, it's a shame, because I thought it was a good place, now I realize that it is not.