MetroPCSReviews of metropcs.com

I am very displeased with the metro service international plan...I got the plan calling the Bahamas for 50minutes and if I make a call and the voicemail comes on or it rings busy that is an automatic one minute lost. This is very unfair and stupid. I have lost alot of minutes even if I was on the phone for a second.

This is undoubtedly the worst cell phone carrier in the United States. Trying to pay your bill is a joke. If you travel a lot for get it. They force you to go to one of their stores to pay your bill. Paying online with anything but a Visa card is astronomical. Any other carrier you can pay at department stores gas stations and truck stops. Not with these people pull off the highway and hope there is a store in the town you are at. It's all about them and to hell with the customer.

i have metro pcs for the past 3 yrs, i have 4 phones everything unlimited $100 all included.... the service is great in my area, my 18 year old son uses his phone non stop and no complaints at all... very surprise to read all these negative reviews...

Metro Pcs customer and tech support is garbage. Do yourself a favor and use a different carrier. They will not be able to help you with your problem but, they will apologize over and over again. I spent 10 hours of my life over a 2 month period of time trying to get phone service on a phone that I was paying for service on and they couldn't fix the problem. They offered no refund, no satisfaction but, about 100 apologies. They suck. Beware.

January 27,I visited the T-Mobile store at 5135 Raeford Rd, Fayetteville because I was having issues with my phone connecting to my blue tooth and I couldn't figure out why. The representative in the store tried to figure it out but couldn't so she assessed that the problem was my blue tooth. Needing a hands free device (especially while driving) I bought a new one but it did the same thing as my original one. I called corporate and was told it could probably be the phone and that I should go back to the store where I bought the phone which is at 3308 Bragg Blvd and have them exchange it for a new one. The representative at that store figured out the problem which was in the settings and both the phone and my original blue tooth worked just fine. I wanted to keep the new blue tooth as back-up but discovered that the ear plug for the left ear came through louder and clearer than the plug for the right ear. Since it turned out that I didn't need the second blue tooth in addition to the default, I went back to the store on Raeford to return it. When I arrived at the store I was told by the same representative that sold me the blue tooth that I could only exchange it. I don't want another one and I only bought that one because I was told that I needed it. I ask to speak to her boss but the boss wasn't there so she called him on the phone and explained the problem. She said that he told her he was in a meeting and would have to call me back. I left my number with the store representative but I never received a call back from him. The message I get from that manager clearly demonstrates a lack of concern for the customer. He only cares about the money and if you purchase a product that is faulty, too bad.....I will never go to that store again and I would suggest that no one else goes there either. There should be a law against business' that conduct business in this manner. When the only concern of any business is the money that they can get out of you regardless if the item you purchase is crap, doesn't deserve to be in business. First of all I was not only misled into buying something I didn't need but as it turned out I was sold something that didn't work properly. The worse part is that THEY DON'T CARE.... If I could give them a -100 rating, I would.

Went to the store to by a phone guard for my lgk40 for my son.The first store I bought the phone from did not have a guard.went to another store got the guard .So I paid by credit card and ask for a receipt she said it would come to my email .I waited for it to come but no email she tells me that they sent it I told that it didn't. I asked for a paper recitept she said her machine is not working but they took the money. But the funny part is that I sent a email to my self and it came. So I waited a hour. No email.and you know what I have to put a stop payment because they are thieves. I reported the store to the company and I'm waiting.

Metro Piece of Sh** is messing up every other day it seems like there’s always something wrong with the “towers” or something. It’s annoying when you have full bars and try to send messages and they won’t send or can’t even make a call. Seriously I get why they got their nickname. Even with T-Mobile being apart of their system they STILL Suck!!

I was going to buy two breast & the breasts were like really really small (I have pictures ) & they were selling for full price 7.98. This was sunday evening after I at yonge and eglinton _metro jan 19,2020. When I spoke to the assist manager_ instead of providing customer service basically said that the price _unbelievable _shitty service in that these were really way over priced and there was no reasonableness in this matter. That manager should be fired _ where is the customer service her _shall I go to loblaw?