Komil
MetroPCS steals customers from other providers.
MetroPCS ported my phone number from US Mobile without my request. I even did not know that my number has been ported to MetroPCS until US Mobile deactivated my service.
MetroPCS provides the freedom to enjoy flexible wireless calling with no signed contracts and truly unlimited local and long-distance service. Pay by the month, not by the minute.
MetroPCS (metropcs.com) has 620 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Komil
MetroPCS ported my phone number from US Mobile without my request. I even did not know that my number has been ported to MetroPCS until US Mobile deactivated my service.
Janet Daily B.
Worst Phone Service in the USA! Can't make calls. Have to turn on Airplane Mode every 2 minutes to get a brief signal. It's been this way almost a year. It's had the settings reconnected at the store several times but they don't stay locked in. Huge waste of money - Already got AT&T coming with a New Phone! Glad to be rid of METRO PCS Update - It's gonna have to wait to connect to even post this !!!!
Patrick W.
I talked to 5 people trying to resolve my payment issue they said they wouldn't cut off service but did anyway. its there system not my bank or debit card rude and not going to stay with them any longer I never been late and pay early they are a joke don't wast your time.......
Susie W.
I went in the to the store and purchased a phone charging cable. As the lady was ringing it up my friend came running into the store and said "We don't need it, I found it in the glove box". The lady behind the counter absolutely refused to give me my $25 back even though my hand had not even touched the bag it came in. I took it to another Metro PCS store the very next day, they could clearly see the package had not even been opened, but they also refused and said all sales are final. Disgusting customer service, I will never, ever have my phone with them.
Summer K.
I have not had mobile data in over a month. I speak with reps that have no concern for my lack of services and they wouldn't provide a credit to my account. I asked for a supervisor. She was rude, continued to speak over me and tell me there's nothing she could do. I cannot recieve picture mail, I cannot use my Google map, I cannot retrieve texts or use data while taking on the phone. This is like being trapped in 1990. The service is beyond poor.
Evelyn G.
My Metro service has become hortible since T-Mobile merged with Metro I can no longer make calls from my apartment I have to walk outside in the freezing cold to make a call if something happens to me and I can't get an emergency call out I will be suing Metro and T-Mobile
John W.
I live in thomaston ga at the end of aug they shut down the store and now it's a 50 mile round trip if I have to go into the metro store I think closing the only store is just unfare to the people in thomaston what should we do choose another carrier ??
Guillaume D.
Congestion is horrible in the Bay Area. Half the time it's even impossible to load a simple website like Google. Activation fees are ridiculous. Paying $50/month for a terrible service is not worth it. Just switched to AT&T Prepaid at 25/month for 8GB and finally enjoying full speeds!