MetroPCSReviews of metropcs.com

I've been with metro PCs for years. I don't like changing things in used to. That and the fact everyone knows my number and if I change providers I would wish to keep my number and continue a no contract phone service. No matter what phone I bought from metro, the service is somewhat worthless. More times than not when it comes to calling someone It never rings and I have to restart my phone anywhere between 1 and 4 times for it to finally ring. If it doesn't ring the other line will claim they answered and heard me but I hear nothing from them or no ringing of the phone. One would think after such long time this issue would resolve but that has ceased to yet happen. Not to mention if I turn wifi on at any given point n then turn it off my phone does not go back into service until I reset my phone, half the time it needs to be reset more than once. Going through MetroPCS is more frustrating than enjoyable but nowadays it is necessary to have a cell phone just about. Looking back I don't think I have ever been 100 percent pleased with their service for the many years I have been with them.

You won't take my payment through your app you charge me $3 to actually do your job in a store and then you incorrectly Bill my account for an overturned charge almost 3 years ago???

Run..Run..Run..They get your money tell you that they did what you requested them to do. You get your bill and can't access because they put the information under someone else's name. Then want a PIN number that wasn't given. I WOULD NEVER RECOMMEND THIS COMPANY AS LONG AS GID GIVES ME BREATHE..I MEAN NEVER..LIARS & DECEIVERS.. IF I COULD GIVE THEM A NEGATIVE 100 I WOULD..HORRIBLE

I switched cell phone carriers and I still got charged for the month. I cant access my account since I switched. I want my money back.

This is the worse service ever. I needed to call 911. My phone decides to shut completely off on own. For 30 minutes. N of course i pay my service a whole month in advance n the piece of crap phone never works. I had to rate 1star just to leave a review which took me another 30 minutes. POS

I have had problem after problem since day one of service and here I am starting my second month not getting any of my 4 issues resolved because the people in the call center don't want to listen to what the problem is and want to do other crap that causes more problems and they hang up on you the second you ask for a supervisor as well I have never had this bad of customer service EVER I used metro before and never had a problem so no I know it's not the service itself that's great but the so called customer service ppl they have make me want to change carriers

Okay so I've been a Metro customer before thought they had good service so I decided to come a customer again back in March got two lines hooked up the new Moto g Stylo x love the fact of the camera and the memory capability got the phones needly started dropping calls couldn't get text messages had trouble connecting to the internet wants to go buy a troubleshooting my devices and still nothing they finally agree to switch them out for the warranties and the insurance on them oh good I'll get a phone that works still having the same issues still having trouble getting Metro to understand it still getting a hold of someone at Metro that cares hasn't happened

this company service sucks, same damn problem can't fix it. text messages can't send or receive than says how their tech engineering will be working on it. They do not have anyone working on CRAP. called eight time in the last 1.5 months, reading off the same list of questions and reading off what they are going to do! Same thing repeated by different people trying to speak English! "So sorry, good day, yes?" Their service has GONE DOWN THE TOILET AND DOESN'T WORK, WHAT A WASTE OF MONEY!!!!! They do not know how to troubleshoot anything, I was just told it's my phone and it's because it's locked, so it just locked after being UNLOCKED FOR THE PAST 1.5 YRS??!! Then was told it has to be my SIM card, but if they do a system reset it works of a few days then back to the same issue, so that excludes the SIM card theory. So pissed they nobody that can troubleshoot. "good day ,yes, so sorry hear" METROPCS JUST GO OUT OF BUSINESS AND DO EVERYONE A FAVOR